IT Trainee in End User Support

At Euronet, we believe in technology as an enabler of change and growth. We are passionate about innovation that supports expansion through new products and new markets around the world with a human-led and tech-powered approach. We always cater for the needs of business and consumers as they evolve in a very dynamic and changing payments landscape.

Joins IT team in the largest network of ATMs and recyclers, where you can learn how to work in a business and international environment.

Responsibilities you will be involved in:

· Support in the in-person or remote administration for the end users, their IT equipment and associated software

· Support in troubleshooting and implementing user change requests

· Handling support tickets logged by users, eg. identifying and tracking end user hardware and software needs

· Recommending IT solutions according to the business needs

· Performing hardware and software installation, configuration and deployment, maintaining hardware/software inventories

· Support and collaboration within IT Teams to troubleshoot and resolve technical issues

What we need:

· Bachelor's degree or finished at least 3rd year of studies in computer science, Information Technologies or a related field

· Good knowledge and hands-on experience with Microsoft’s technology: Windows 10/11, O365, Intune, Active Directory

· Good organizational skills and ability to prioritize tasks

· Basic knowledge of Windows servers, networking, and security

· Analytical and problem-solving skills

· Very good English skills (both spoken and written)

· Spanish skills will be nice to have

What we offer:

· Participation in international projects within a very dynamic team and environment

· Opportunities to develop and improve skills

· Salary equal to 30 PLN per hour and employment based on a mandate contract with the perspective for permanent hiring