We are looking for a proactive and hands-on IT Technician with around 2 years of experience in IT support and infrastructure. The ideal candidate should have a good foundation in system administration and networking, with the ability to troubleshoot and maintain IT systems and infrastructure efficiently.
Key Responsibilities:
- Maintain and support servers and systems (Windows/Linux).
- Install and configure network devices (routers, switches, firewalls, VPNs).
- Perform basic system backups, software updates, and patch management.
- Monitor and troubleshoot network performance and connectivity issues.
- Assist in implementing security measures including firewalls and antivirus tools.
- Manage user accounts and access controls (Active Directory, Group Policy).
- Maintain IT inventory and support procurement processes.
- Respond to service requests and incidents in a timely and professional manner.
- Document IT processes and system configurations.
- Collaborate with other teams to support IT-related projects and initiatives.
Required Skills and Qualifications:
- Around 2 years of experience in IT support or system/network administration.
- Basic to intermediate knowledge of network protocols (TCP/IP, DNS, DHCP).
- Experience with Windows Server and/or Linux systems.
- Familiarity with Active Directory and Office 365 administration.
- Exposure to configuring and managing switches, firewalls, and Wi-Fi networks.
- Understanding of virtualization (VMware or Hyper-V preferred).
- Basic scripting knowledge (PowerShell or Bash) is a plus.
- Strong problem-solving and communication skills.
- [Optional] Relevant certifications (e.g., CCNA, Network+, MCSA) are advantageous.
Preferred Qualifications:
- Exposure to cloud services like AWS, Azure, or GCP.
- Familiarity with monitoring tools (e.g., PRTG, Zabbix, Nagios).
- Awareness of basic cybersecurity best practices.
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What We Do
Cleo is an ecosystem integration software company focused on business outcomes, ensuring each customer’s potential is realized by delivering solutions that make it easy to discover and create value through the movement and integration of B2B enterprise data. Cleo gives customers strategic, “outside-in” visibility into the critical end-to-end business flows happening across their ecosystems of partners and customers, marketplaces, and internal cloud and on-premise applications. Our solutions empower teams to drive business agility, accelerate onboarding, facilitate modernization of key business processes, and capture new revenue streams by reimagining and remastering their digital ecosystem through robust application, B2B, and data integration technologies.
Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across API, EDI and non-EDI integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their B2B integration strategy.
Cleo isn't just about EDI, iPaaS, API integration, or managed integration services. Rather we are about blending the best elements of these traditional integration technologies into a single platform, so organizations can connect and transact business across their entire ecosystem with complete confidence.
Why Work With Us
Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Beyond guiding how we act, and more important than driving us to deliver solutions that help our company and our customers succeed, our core focus on Appreciation creates something even more essential, for everyone: enduring value.
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Employees engage in a combination of remote and on-site work.
