We are looking for a proactive and hands-on IT Technician with around 2 years of experience in IT support and infrastructure. The ideal candidate should have a good foundation in system administration and networking, with the ability to troubleshoot and maintain IT systems and infrastructure efficiently.
Key Responsibilities:
- Maintain and support servers and systems (Windows/Linux).
- Install and configure network devices (routers, switches, firewalls, VPNs).
- Perform basic system backups, software updates, and patch management.
- Monitor and troubleshoot network performance and connectivity issues.
- Assist in implementing security measures including firewalls and antivirus tools.
- Manage user accounts and access controls (Active Directory, Group Policy).
- Maintain IT inventory and support procurement processes.
- Respond to service requests and incidents in a timely and professional manner.
- Document IT processes and system configurations.
- Collaborate with other teams to support IT-related projects and initiatives.
Required Skills and Qualifications:
- Around 2 years of experience in IT support or system/network administration.
- Basic to intermediate knowledge of network protocols (TCP/IP, DNS, DHCP).
- Experience with Windows Server and/or Linux systems.
- Familiarity with Active Directory and Office 365 administration.
- Exposure to configuring and managing switches, firewalls, and Wi-Fi networks.
- Understanding of virtualization (VMware or Hyper-V preferred).
- Basic scripting knowledge (PowerShell or Bash) is a plus.
- Strong problem-solving and communication skills.
- [Optional] Relevant certifications (e.g., CCNA, Network+, MCSA) are advantageous.
Preferred Qualifications:
- Exposure to cloud services like AWS, Azure, or GCP.
- Familiarity with monitoring tools (e.g., PRTG, Zabbix, Nagios).
- Awareness of basic cybersecurity best practices.
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What We Do
Join. Grow. Lead the Future of Supply Chain.
At Cleo, we don’t just integrate supply chains—we orchestrate them. As the pioneer and global leader of the Supply Chain Orchestration software category, Cleo is helping thousands of companies around the globe drive transformation, deliver excellence, and shape the future of their global operations.
Whether you're joining us from outside or growing within, Cleo is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth.
Why Join Us?
Strategic Influence: Be at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide.
Innovation-Driven Culture: Work with the latest in AI, automation, and digital supply chain platforms to solve complex challenges.
End-to-End Visibility: Lead across planning, sourcing, logistics, and fulfillment—connecting dots others can’t see.
Sustainability at the Core: Help build ethical, transparent, and sustainable supply chains that make a difference.
Why Grow with Us?
Leadership Development: Access world-class programs, executive mentorship, and rotational opportunities to accelerate your career.
Internal Mobility: We prioritize internal talent—your next big opportunity could be just one conversation away.
Recognition & Impact: Your ideas matter. Your leadership is visible. Your success is celebrated.
Inclusive Community: Thrive in a diverse, collaborative environment where every voice is heard and respected.
Our Promise
We are a top talent destination for supply chain leaders technology who want to make bold moves, solve real-world problems, and grow without limits. Whether you’re stepping into your first leadership role or scaling new heights, your journey starts here.
Cleo … never stops
Why Work With Us
Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Beyond guiding how we act, and more important than driving us to deliver solutions that help our company and our customers succeed, our core focus on Appreciation creates something even more essential, for everyone: enduring value.
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