IT Systems Support Analyst (STF2919) - In person

Posted 2 Days Ago
Be an Early Applicant
Hutchinson, KS, USA
In-Office
Entry level
Other
The Role
Provides IT support for faculty, staff, and students across administrative offices and student services systems. Maintains computer labs, technical equipment, infrastructure, cloud, network, wireless, mobile, A/V, phone, and digital media systems. Delivers user training, assists with IT planning and implementation, maintains documentation and licensing records, and supports new IT initiatives. The role is primarily on-site, may involve remote-site travel, and requires physical equipment handling.
Summary Generated by Built In

RESPONSIBILITIES:

This position's schedule is primarily Monday through Thursday, 7:30 am to 7:30 pm, and Friday from 7:30 am to 5:00 pm.  

This position is an information technology (IT) support position that will be responsible for supporting administrative offices. Junior and Senior designations will be applied to the job title where appropriate to skill level and experience.

Essential Functions –


  • Support faculty, staff, and students in the use of information technology.
  • Advise HutchCC staff in the use of information technology to meet institutional goals.
  • Primary support for student services-based information systems.
  • Manage and maintain assigned computer labs.
  • Train HutchCC staff on the use of information technology.
  • Support cloud, network, wireless, mobile, A/V, phone, and digital media systems.
  • Support of: A/V systems, phone system, and digital media.
  • Maintain technical equipment and infrastructure.
  • Work and participate as a team member of the Information Technology Services (ITS) department.
  • Assist in IT planning, implementation and monitoring.
  • Maintain adequate system administration and support records and licensing.
  • Oversee, develop and document new IT related initiatives.
  • Serve actively on campus committees.
  • Arrive on time for work, attend work regularly, and successfully complete the responsibilities of the position.
  • Comply with HutchCC policies, procedures and practices.
  • Other duties as assigned.

QUALIFICATIONS:

  • Windows Desktop experience required.
  • Experience in database management and design preferred.
  • Scripting experience preferred (bash and/or PowerShell).
  • Willingness and ability to obtain industry certifications, such as:
    • A+
    • Network+
    • Security+
    • MCSA/MCSE
  • Familiarity with the TCP/IP protocol.
  • Familiarity with Category 5 and 6 wiring standards.
  • Familiarity with wireless network technology.
  • The ability to work effectively and professionally with students, faculty, and staff.
  • Physical requirements: This position will involve regular lifting up to 50 pounds, and bending, stooping, lift, stand, bend, stoop, reach, climb, push, pull and carry; the ability to understand words and respond effectively and appropriately; visual acuity to view a computer terminal; use appropriate judgment and to apply tact and courtesy in difficult situations; moderate to heavy indoor work environment.
  • Mental requirements include the ability to learn and comprehend basic instructions about the position.
  • Physical and mental qualifications must be performed with or without a reasonable accommodation.
  • The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties.

HOURLY WAGE and STATUS: {Emergency Status}

The hourly rate of pay is commensurate with qualifications as determined by HutchCC administration.  This fulltime support staff position is 12 months annual, benefit eligible, at-will. and nonexempt.  This position will be located at the HutchCC Main Campus location with possible travel to remote sites.


APPLICATION:


To apply for this opportunity, please visit www.hutchcc.edu – Thank you!


If you have questions regarding this position, please submit an email containing your questions to:  [email protected]


HUTCHINSON COMMUNITY COLLEGE IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER

To view the full HUTCHCC Non Discrimination Notice, please visit www.hutchcc.edu


HUTCHCC reserves the right to revise job responsibilities as the need occurs.  This job description does not constitute a written or implied contract of employment; rather, it is a clarification of the responsibilities of the position

Skills Required

  • Windows Desktop experience
  • Ability to support faculty, staff, and students professionally
  • Familiarity with TCP/IP protocol
  • Familiarity with Category 5 and Category 6 wiring standards
  • Familiarity with wireless network technology
  • Willingness and ability to obtain industry certifications such as A+, Network+, Security+, MCSA, or MCSE
  • Database management and design experience
  • Bash and/or PowerShell scripting experience
  • Ability to lift up to 50 pounds and perform moderate to heavy indoor work
  • Ability to perform physical and mental duties with or without reasonable accommodation
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The Company
HQ: Hutchinson, KS
608 Employees
Year Founded: 1928

What We Do

Hutchinson Community College (HutchCC) is a fully accredited public comprehensive two-year college in Hutchinson, Kansas. Founded in 1928 as Hutchinson Junior College, it offers associate degrees in arts, science, and general studies along with one- and two-year technical certificate programs across more than 75 areas of study. Serving roughly 5,000 credit students each semester, it prepares graduates to transfer to four-year institutions or enter the workforce directly.

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