IT Systems Integration & Operations Consultant

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Luxembourg
In-Office
Information Technology • Consulting
The Role

We currently have a vacancy for an IT Systems Integration & Operations Consultant fluent in English, to offer his/her services as an expert who will be based in Luxembourg. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.

Your tasks

  • Provide technical consultancy and operational support for dissemination and publishing IT systems;
  • Monitor and analyse system logs using tools such as CloudWatch or Dynatrace, and produce operational reports and statistics using PIWIK and/or BI tools;
  • Handle IT system incidents, investigate root causes, and ensure issues are resolved efficiently;
  • Test new system features, identify and document issues, and track their resolution with development teams;
  • Coordinate the validation and testing of new software releases using CI/CD pipelines (preferably Bitbucket and/or GitLab);
  • Support IT systems hosted in cloud environments (preferably AWS) and follow established change and release processes;
  • Create, maintain, and run database scripts and Linux/Unix scripts, including JSON queries and shell scripting;
  • Analyse existing systems and contribute to their ongoing improvement and evolution;
  • Provide second-level technical support to users, troubleshooting functional and non-functional issues, including HTML, XML, and CSS;
  • Create, manage, and follow up on support tickets with users and external service providers;
  • Write and review technical and functional specifications in collaboration with architecture and operations teams;
  • Deliver training sessions and system demonstrations to internal teams.

Requirements
  • University degree in IT or relevant discipline, combined with minimum 5 years of relevant working experience;
  • At least 5 years of experience with application servers, such as Tomcat or JBOSS / WildFly;
  • At least 5 years of experience monitoring and analysing system logs and performing root-cause analysis;
  • At least 4 years of experience in incident and problem management for IT systems and applications, following ITIL or similar practices;
  • At least 4 years of experience in testing and validating IT system requirements;
  • At least 4 years of experience with system monitoring using CloudWatch;
  • At least 3 years in monitoring and analysing system logs and in Incident and Problem Management (ITIL);
  • At least 3 years in testing and validating functional and non-functional requirements;
  • At least 3 years of experience with HTML and XML, including schema definition, XPath parsing, XSLT transformations, and CSS;
  • At least 3 years of experience using PIWIK or similar web analytics tools;
  • At least 3 years of experience in Java development;
  • At least 3 years of experience writing system specifications and working with technical documentation.
  • At least 3 years of experience in project management, using methodologies such as PM², PRINCE2, or PMI;
  • At least 3 years of experience with Dynatrace;
  • At least 3 years of experience in the Microsoft Office Suite (Word, Excel, PowerPoint);
  • At least 3 years of experience using ticketing and documentation tools, such as Confluence, JIRA, GitLab, or similar;
  • At least 2 years of experience with Microsoft Power BI;
  • At least 2 years of experience in release management and configuring CI/CD pipelines;
  • At least 2 years of experience with API management and testing tools, such as curl, Postman, and JSON-based APIs;
  • At least 2 years of experience in cloud environment management;
  • At least 1 year of experience with databases, such as MySQL or SQL Server, and Oracle or PostgreSQL;
  • At least 1 year of experience working with Linux systems, including shell scripting and basic system administration;
  • At least 1 year of experience with network topology concepts, including TCP/IP, load balancers, and proxy servers;
  • At least 1 year of experience with Perl;
  • At least 1 year of experience working with AWS Cloud services;
  • At least 1 year of experience with containerisation technologies, such as Docker and/or Kubernetes;
  • At least 1 year of experience in database and network management;
  • Good knowledge of Elasticsearch.
  • Excellent command of the English language.

Benefits

If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference (19410/12/2025).

We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.

EUROPEAN DYNAMICS (ED) (www.eurodyn.com) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.

As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

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The Company
London
765 Employees
Year Founded: 1993

What We Do

EUROPEAN DYNAMICS is a leading Information Technologies service provider and software developer in the field of e-government, operating internationally as a group of companies, with offices and antennas in Athens, Berlin, Basel, Brussels, Copenhagen, London, Luxembourg, Nicosia, Stockholm, etc. The group designs, develops, supports and operates complex IT systems and commercialises a wide range of software products in the field of e-government, using state-of-the-art technologies.

EUROPEAN DYNAMICS employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). The group’s staff is multilingual and multinational with in-depth experience in the delivery of services to the government sector worldwide. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. Customers include government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.

The company has an extended expertise in the areas of e-Government, e-Business, e-Procurement, e-Collaboration, groupware and workflow, content, document and knowledge management, communications middleware, network management, ICT security, broadband and mobile applications.

EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy

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