IT Systems Engineer

Netrix Global is hiring a IT Systems Engineer to help operate, secure, and evolve our internal Microsoft Entra ID, Azure, and Microsoft 365 services (Exchange Online, SharePoint/OneDrive, Teams, Intune/Defender). You’ll join Corporate IT and work closely with Security & Compliance to keep identity, collaboration, endpoint, and data‑loss prevention (DLP) capabilities reliable, well‑governed, and automation‑driven. The role is fully remote within Bulgaria and follows Netrix Remote Work and Acceptable Use standards. 

• Identity & access (Entra ID) 
  • Operate and improve Conditional Access, PIM, RBAC, app registrations, enterprise apps (SAML/OIDC/SCIM), and break‑glass procedures.
  • Execute least‑privilege changes and periodic access reviews in line with Access Control standards. 
  • Maintain configuration backups and tenant hygiene; assist with deprecating legacy authentication.
• Microsoft 365 (incl. DLP & collaboration) 
  • Administer Exchange Online, SharePoint/OneDrive, Teams; drive secure collaboration, retention/labels, and transport rules. 
  • Own DLP operations across Microsoft Purview DLP (Exchange/SharePoint/OneDrive/Teams) and Endpoint DLP: policy design, tuning, exceptions, incident triage, and reporting. 
  • Partner with Security on Microsoft Defender (Endpoint/Office/Identity/Cloud Apps) policy tuning and incident response runbooks. 
• Endpoint & device management
  
  • Manage Intune (Autopilot provisioning, compliance, configuration profiles, app packaging; Windows/iOS/macOS baselines). 
  • Support endpoint security, hardening, and patch orchestration. 
• Azure platform (core IT)
  • Support Entra‑joined device trust, Azure subscriptions/resource groups, and Azure Policy/governance controls for Corporate IT workloads. 
  • Use PowerShell and Microsoft Graph to streamline admin tasks and reporting. 
• Automation & operations
  • Build admin scripts/automations (PowerShell, Graph API) to reduce toil and improve auditability. 
  • Triage/escalate incidents, participate in CAB/change windows, and contribute to knowledge articles and SOPs. 
• Governance, security & compliance
  • Apply Netrix security standards in daily work; support evidence collection for access attestations and audits (e.g., SOC 2). 
  • Follow Remote Work and AUP requirements for secure access, device hygiene, and incident reporting. 
• Service quality & collaboration
  • Partner with Service Desk and Security Operations; serve as Tier‑3 escalation for identity/M365 and DLP issues. 
  • Communicate clearly with global stakeholders; document designs, changes, and procedures. 

• 3–5+ years administering Microsoft 365 and Entra ID in production (identity, collaboration, security). 
  
• Hands‑on with Conditional Access, PIM, Exchange Online, SharePoint/OneDrive, Teams, Intune, Defender (Endpoint/Office/Identity/Cloud Apps). 
  
• Demonstrated DLP experience: designing, tuning, and operating Microsoft Purview DLP policies (Exchange/SharePoint/OneDrive/Teams) and Endpoint DLP; handling DLP alerts/incidents and fine‑tuning for signal‑to‑noise reduction. 
  
• Proficiency with PowerShell (AzureAD/Microsoft.Graph/ExchangeOnline/Teams/Intune modules) and Microsoft Graph for admin automation. 
  
• Strong grasp of RBAC/least privilege, directory objects, auth protocols (OAuth/OIDC/SAML), and device/certificate trust. 
  
• Solid network fundamentals (DNS, HTTP/S, TCP/IP) for identity/M365 troubleshooting. 
  
• Excellent English communication; ability to support users/teams in US and EU time‑zones. 
  
• Right to work in Bulgaria and ability to work remotely under company policy. 
• Experience with Azure Policy governance, Microsoft Sentinel, Purview (eDiscovery/Records/Insider Risk), or endpoint hardening at scale. 
• Experience with Microsoft Defender for Cloud Apps (app governance/Session Controls) and DLP integrations. 
• Prior work supporting audit frameworks (e.g., SOC 2) and access attestations. 

At Netrix Global our values are the philosophies and principles that live by. They support our vision, help us achieve our goals and commit us to a common purpose.

We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All!

Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today’s most complex business challenges, delivering to you an integrated, optimized, and future-proof solution. 

We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country’s top system integrators. At Netrix, we’re driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction.

We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment. The role can be remote/home office, with some travel required.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected characteristic. Our hiring, promotion and compensation processes are based on merit, skills, and qualifications, to ensure a fair and unbiased approach for our candidates and employees. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting NetrixHR@Netrixglobal.

To learn more about Netrix Global please go to www.netrixglobal.com