IT Systems Engineer

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Hiring Remotely in Philadelphia, PA
In-Office or Remote
Pharmaceutical
The Role

Company Description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2,800 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

Job Description

In this role, you will be involved in evaluation, testing and implementation of IT infrastructure systems to support PSI business processes and operations.

You will:  

  • Maintain, upgrade and improve company IT infrastructure systems and networks
  • Design new computer systems and frameworks
  • Manage the set-up and configuration of IT infrastructure systems including Microsoft Exchange/Teams and its integrations.
  • Develop and implement maintenance procedures, troubleshoot reported errors
  • Optimize and maintain LAN and WAN
  • Optimize and maintain backup and restore processes
  • Install, configure and maintain server (HP/HPE) and network (Cisco) hardware
  • Translate highly technical specifications into clear non-technical requirements
  • Create IT guidelines and manuals
  • Deliver trainings on IT infrastructure system processes

Qualifications

  • University Degree in Computer Science or the like
  • Expert knowledge and experience with TCP/IP, DNS, DHCP, IP routing and switching on Cisco CCNA or greater level (certification is a plus)
  • Expert knowledge of Microsoft Windows Server and Active Directory (including ADFS, PKI)
  • Strong understanding and hands-on experience with SMTP, SPF, DKIM, DMARC, Microsoft Exchange in high-available and hybrid configurations
  • Experience with SCCM and/or ServiceNow
  • Basic administration of Linux servers
  • Experience in setting up centralized monitoring and logging systems (Splunk, Zabbix, Nagios/Icinga etc.)
  • Experience with Veeam Backup
  • Experience in managing HP/HPE hardware and VMware vCenter servers
  • Knowledge of virtualization concepts and practical hands-on experience on VMware Certified Professional level (certification is a plus)
  • Experience in designing, implementing and managing complex IT infrastructure projects
  • Ability to assess business needs and translate them into relevant solutions
  • Ability to document and maintain detailed technical documentation and procedures
  • Cloud solution experience is desirable

Additional Information

If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then this is the right choice for you.

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The Company
HQ: Zug
1,939 Employees
Year Founded: 1995

What We Do

PSI is a leading full-service global Contract Research Organization whose key strength is predictable patient enrollment across multiple therapeutic areas.

PSI is known in the industry as a CRO focused on ‘on-time project delivery’. This is achieved through investing substantial effort and MD resources into performing quality feasibility assessments that provide an accurate predictor of study timelines.

PSI’s global reach allows us to run clinical trials across multiple continents, in 50+ countries around the world.

PSI’s reputation is that of a 'no-nonsense'​ CRO focused on timely patient enrollment and project delivery. An exceptionally high repeat and referral business rates alongside low staff turnover are indicative of our commitment to be the best CRO in the world as measured by our clients and our employees.

http://www.psi-cro.com

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