IT Systems Engineer

Friedman Real Estate is looking for an IT Systems Engineer to join their team in Farmington Hills, MI. This is a senior, hands-on role on our infrastructure team. You will be the Tier 2–3 escalation point for the IT department and the primary administrator for our Microsoft cloud environment — Azure, Microsoft 365, Entra ID, Intune, Defender, and Purview.

What We're Looking For

- Bachelor's degree in computer science or a related field (required)

- 5+ years of IT experience, including recent experience supporting an organization of 300+ employees

- Demonstrated day-to-day, hands-on experience with Azure, Entra ID, Purview, Defender, Intune, and PowerShell

- Tier 2–3 troubleshooting experience across identity, endpoint, and network issues

- Strong networking skills, including TCP/IP, DNS, DHCP, VLANs, VPN, firewalls, and switching. Networking is a core part of this role

- Experience working within a change management process and maintaining documentation

- Strong communication skills; able to explain technical issues clearly to non-technical staff

- Sound judgment when making changes in a production environment, and knowing when to escalate

- Valid driver's license and willingness to travel to properties in the metro area

Nice to have: Python; Microsoft Copilot administration; Claude Enterprise administration; certifications (AZ-104, SC-300, MD-102, SC-401); experience with Meraki, Zendesk, Yardi, or commercial real estate operations.

What You'll Do

- Administer our Azure and Microsoft 365 tenant, including configuration, licensing, tenant health, and cost management

- Manage Entra ID: conditional access policies, group and account lifecycle, app registrations, SSO integrations, and privileged access

- Manage Windows and iOS sevices through Intune: configuration and compliance policies, application deployment, Autopilot, and patching

- Administer Microsoft Defender for Endpoint and Defender for Office 365, including policy configuration, alert triage, and remediation

- Configure and maintain Microsoft Purview: data loss prevention, sensitivity labels, retention policies, and eDiscovery

- Manage the corporate and property network environment: firewalls, switching, wireless, and site-to-site VPN

- Write and maintain PowerShell scripts for user provisioning, reporting, and routine remediation

- Serve as the Tier 2–3 escalation point for the IT Specialist team and provide technical mentoring

- Lead infrastructure, migration, and security projects from planning through implementation and documentation

- Manage system monitoring, backup and recovery testing, and patch compliance reporting

- Follow change management procedures and maintain technical documentation and runbooks

Why Join Us
- Competitive compensation and comprehensive benefits
- Medical, dental, vision, life insurance, and 401(k)
- 3+ weeks PTO and 10 paid holidays
- Continuing education reimbursement
- Referral bonuses and recognition programs

About Friedman Real Estate

Friedman Real Estate is one of the Midwest's largest commercial real estate providers, with integrated brokerage, property management, construction, and mortgage banking practices. Our IT team supports 600+ endpoints across corporate offices and managed properties, on a modern Microsoft stack.

Friedman Real Estate is an Equal Opportunity Employer.