IT Systems Analyst II (Information Systems Specialist 7)

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IT Systems Analyst II (Information Systems Specialist 7) REQ-197158

• Learn more about our program, as your work providing services will be through the Aging & People with Disabilities Program (APD). 

SUMMARY OF DUTIES

In this position, you will be the advanced level technical support, at the Disability Determination Service for the case processing system, PostGreSQL and VoIP. This position is responsible for maintaining and overseeing the SQL databases, debugging any issues, resolve complex issues involving security breaches, along with creating procedures, security reports, annual processes involving security plans, and new business continuity plans. The role of this position will be to review the capabilities, identify areas within the DDS wherein these capabilities could/should be used to increase services and productivity, make proposals for implementation based upon the improvement of the business process, then implement those new capabilities. They are the technical expert on all aspects of the case processing system(s) including its interfaces with the federal claims system and its interfaces with the state fiscal processing systems. The position will independently detect, analyze, and resolve, any problems that may threaten the integrity of federal case data while it is being used by the Oregon DDS.

Major duties include: 

• Responsible for creating procedures, developing, and identifying needed security procedures, tools in anticipation of security issues/problems

• Identify and define realistic timelines for resolutions to complex issues and then communicate those timelines to management and end-users by creating procedures, guidelines and tools to proactively plan for future resolutions.

• Performs the major functions related to system security processes and procedures required by the Social Security Administration. This includes, but is not limited to, the Facility Security Plan and the Business Continuity Plan that are developed and maintained annually. There are other processes and documents that are related to these documents, such as the Separation of Duties document, that this position will also be responsible for.

• Oversee and manage VOIP including overall system administration – software upgrades, software configurations, software updates, and coordination of support from federal resources and vendor interface when required at the DDS level.

• Develops queries and reports to assist in data modeling and to respond to the ongoing and ad hoc need for information as required by the Management Team. These reports may be developed using a variety of tools such as including MS Access, SSRS, Crystal Reports, Strategy®, SQL, JIRA, Power BI and other reporting tools as needed.

WORKING CONDITIONS:

General office environment with typical schedule of Monday - Friday from 8:00 AM to 5:00 PM (flexibility for alternate work schedule). May occasionally be required to adjust work hours to a flex schedule based on business needs. This position is not eligible for overtime. This position is eligible for hybrid work if requested. You must live within an hour driving distance of the office in order to respond to emergency situations and meet the needs of the agency.

MINIMUM QUALIFICAITONS (MQ's):
(a) Six (6) years of information systems experience in Advanced information systems administration, scripting in multiple disciplines, SQL database management, Voice over IP communications, LAN and WAN network administration including routers and firewalls; OR
(b) An associate's degree in computer science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND four (4) years of information systems experience in Advanced information systems administration, scripting in multiple disciplines, SQL database management, Voice over IP communications, LAN and WAN network administration including routers and firewalls; OR
(c) A bachelor's degree in information technology, Computer Science, or related field AND two (2) years of information systems experience in: Advanced information systems administration, scripting in multiple disciplines, SQL database management, Voice over IP communications, LAN and WAN network administration including routers and firewalls; OR
(d) Master's degree in information technology, Computer Science, or related field may substitute for all of the above.

REQUIRED: Must be HSPD-12 credentialed and if not then you will need to undergo the HSPD-12 background check process and pass, after the conditional offer is received.

ESSENTIAL ATTRIBUTES:

Your application materials will be screened for each of these attributes, those whose skills match all of them and who also meet the MQ's listed above, will be invited to interview.

• Minimum four (4) years of IT Customer relations experience.

• Minimum four (4) years Database management SQL, ACCESS, PostgreSQL.

• System integration and Development experience

• Microsoft full suite including Power Aps, Power BI, Visio experience.

​​ATTENTION ALL CANDIDATES!

• A cover letter is required. Please address each of the essential attributes listed above.

• Please make sure your application materials, resume or job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your cover letter (if requested) and resume may be uploaded in the Resume/CV field on the online application.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

BACKGROUND CHECKS and REQUIREMENTS

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

BENEFITS

• Amazing benefits package.

• Cost of Living Adjustments.

• Possible eligibility for the Public Service Loan Forgiveness Program.

• Annual salary increases (until you reach the top of the listed salary range).

• ODHS Employee Resource Group communities that promote shared learning.

EMPLOYMENT PREFERENCE

• Veterans’ preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

GENERAL INFORMATION

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  

• This recruitment may be used to fill future vacancies in the same classification.

CONTACT INFORMATION

We invite you to contact [email protected] for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Jennifer Moisa. If you contact the recruiter, please include the job requisition (REQ) number listed at the top of this job post.

• Email: [email protected]