IT Systems Analyst - EMEA Change

Regulatory and compliance-driven change is the most demanding type of IT delivery: the obligations are externally fixed, the timelines are non-negotiable, and the legacy systems they must change are often poorly documented and highly interconnected. As a Systems Analyst on the EMEA Change Team, you are the person who makes that tractable — translating regulatory obligations into structured, precise requirements that architects and delivery teams can act on.

You will own the analysis function across assigned programmes, working with compliance, legal, business, and technical stakeholders to produce requirements that are complete, unambiguous, and traceable back to the obligation that created them. You will navigate multi-country complexity, identify cross-system dependencies, and ensure that nothing falls through the gap between what a regulation requires and what the system delivers.

Regulatory & Compliance Analysis

• Analyse regulatory and compliance obligations — interpreting legislation, regulatory guidance, and internal compliance requirements and translating them into structured IT change requirements
• Identify the full scope of impact across the application estate: which systems are affected, which data flows are in scope, which processes must change
• Distinguish between what a regulation mandates and what is an implementation choice — keeping scope bounded to what is required
• Flag newly identified regulatory obligations as high-priority findings and ensure they receive legal or compliance review before scope is finalised
• Maintain a clear register of regulatory obligations, the requirements they drive, and their traceability through delivery

Requirements & Structured Analysis

• Lead structured discovery sessions with compliance, legal, business, and technical stakeholders — translating intent into unambiguous functional requirements
• Manage requirements formally — distinguishing confirmed requirements, provisional requirements, and open questions at all times
• Log every decision (verbal, written, or inferred) in a structured decision register; nothing left informal
• Identify and maintain scope boundaries; escalate scope additions rather than absorbing them into delivery
• Author acceptance criteria in a testable format, ensuring requirements are verifiable without interpretation

Legacy System & Impact Assessment

• Analyse existing system documentation — runbooks, interface documents, functional specifications, and security controls — to establish current-state baselines for change impact
• Identify integration and dependency risks: changes to one system that have downstream effects on others, including cross-programme dependencies
• Document gaps in existing system documentation as findings in their own right — absence of evidence is evidence of risk
• Assess the impact of regulatory changes across multiple country instances of the same application, identifying where divergence between instances creates additional complexity
• Support migration and decommissioning planning by providing structured analysis of what a system does, what depends on it, and what must be preserved or replaced

Cross-Country & Multi-Programme Coordination

• Manage analysis across multiple concurrent regulatory programmes, prioritising and sequencing work with the delivery manager
• Coordinate requirements across EMEA country teams — identifying where a single regulatory obligation has different implementation implications in different jurisdictions
• Maintain awareness of cross-programme dependencies and escalate conflicts or sequencing risks to the delivery manager before they affect delivery
• Produce clear, well-structured documentation suitable for review by non-technical compliance and legal stakeholders as well as delivery teams

AI-Assisted Analysis

• Use AI tooling to accelerate document analysis, gap assessments, and specification drafting — applying judgement to review, validate, and correct AI-generated outputs before they are used
• Contribute to the team’s AI-assisted analysis capability — identifying where tooling can reduce manual effort and sharing effective approaches with colleagues

Collaboration

• Partner with architects on technical impact assessments and integration design — providing the requirements context they need to make sound architectural decisions
• Collaborate with delivery managers on programme planning — providing effort estimates, dependency maps, and risk flags that inform delivery schedules
• Work with QA and testing teams to ensure requirements are complete enough to produce meaningful test cases, and that acceptance criteria are directly testable
• Engage directly with compliance, legal, and business stakeholders to validate requirements before delivery begins — owning the sign-off cycle

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

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