IT Systems Administrator

Description

The IT Systems Administrator is responsible for coordinating the data processing functions and performing specialized duties primarily in the area of data management, in compliance with government and management directives.

Job Description:

• Monitor data communications to ensure that network is available to all system users and resolves communication problems.
• Analyze and support computer operations by providing first-line support services for operational problems.
• Investigate and resolve computer software and hardware problems of users.
• Regulate access to computer data files; monitor data file use and update computer security files.
• Install, modify and make minor repairs to microcomputer hardware and software systems and provide technical assistance and training to system users.
• Oversee the operations of the center’s computer network systems.
• Oversee the data processing functions of the department.
• Perform tests on data equipment where error conditions occur to determine the source of malfunctions.
• Coordinate technical matters and scheduling problems with the corporate information systems department.
• Coordinate with supervisor records to ensure the computer information systems (CIS), CITRIX portal, career development system suite (CDSSuite), and other programs installed are fully operational and resolve any problems that may arise in coordination with corporate information technology (IT) and the data center.
• Perform Job corps student network maintenance and security monitoring of usage.
• Maintain accountability of students and property; adhere to safety practices.
• Works towards meeting performance standard goals.
• Follows CDSS plan and Code of Conduct system daily.
• Adheres to required property control policies and procedures.
• Maintains good housekeeping in all areas and complies with safety practices.
• Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP) Bizzell’s policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.
• Demonstrates and abides by The Bizzell Group”s core values and operating principles.
• Models, mentors, and monitors appropriate Career Success Standards.
• Helps students become more employable through continuous reinforcement.
• Participation in PRH-mandated staff training is mandatory. Failure to participate may result in disciplinary action up to and including termination.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree preferred or related network certification. Directly related technical experience in systems analysis may be considered in lieu of formal education requirements.
• Two (2) years of experience in installing, upgrading, and troubleshooting computer systems (hardware & software); and other various technical office equipment.
• Presents information both clearly and concisely and regularly confirms the correct interpretation of information.
• Very high standard of communication skills both written and verbal for the presentation of facts and ideas.
• Shows professional non-verbal body language and actively listens to others.
• Action-oriented. Demonstrates the ability to handle several projects simultaneously with decision-making, flexibility, and problem-solving.
• Implements the key principles of time management, task allocation, and priority assignment in addition to personal organization.
• Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency.
• Continually seek ways to improve employment services provided via the development of professional skills and personal growth.
• Demonstrates professional interpersonal skills when interacting with others. Abides by The Bizzell Group’s Healthy Workplace Environment policy.
• Acts as a team player and builds professional relationships with coworkers to achieve goals.