IT System & Support Specialist

Posted 6 Days Ago
Be an Early Applicant
Helsingborg, SWE
In-Office
Entry level
Retail • Sports
The Role
Provide hands-on and remote IT support across Nordic offices, stores, and warehouses. Troubleshoot hardware, software, networks, systems, and end-user devices; manage onboarding, user access, equipment, and device lifecycles; and support IT projects and new locations. The role also focuses on improving processes through technology and AI while ensuring secure, reliable, and available IT services.
Summary Generated by Built In

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

Do you enjoy solving technical challenges, helping people and finding smarter ways of working? Are you looking for a broad IT role where you can combine hands on support with systems, infrastructure and exciting technology projects?

We are looking for an IT System & Support Specialist to join our Nordic IT team and help keep our business running smoothly.

What you will do

You will be a key IT partner for our colleagues across the Nordic organization. From troubleshooting everyday technical issues to supporting new locations, systems and technology projects, you will have a varied role with plenty of opportunities to make an impact.

Your responsibilities will include, but are not limited to:

  • Provide hands on and remote IT support across the Nordic organization Troubleshoot and maintain hardware, software, networks, systems and end user devices

  • Manage onboarding, user access, equipment and device lifecycle

  • Support offices, stores and warehouse environments when needed

  • Participate in IT projects and collaborate with global and local stakeholders

  • Identify opportunities to improve processes and ways of working through new technology and AI

  • Ensure IT solutions are secure, reliable and available with minimal disruption to the business

YOUR TALENT

You are a solution oriented and service minded IT professional who enjoys taking ownership and solving problems. You are comfortable working independently but also enjoy collaborating with people across different functions and countries.

You also have:

  • Background in IT support, IT operations or a similar technical role

  • Good knowledge of end user hardware, software, networks and IT infrastructure

  • Strong problem solving skills with the ability to troubleshoot and resolve technical issues independently

  • Familiarity with user administration, access management and device management

  • Fluent English is required. Knowledge of Swedish or another Nordic language is an advantage

Why PUMA?

  • Great benefits: 5000 SEK in product allowance every year, 45% in employee discount, health allowance, lunch card, and paid health hour every Friday.

  • A broad and engaging role where no two days are the same

  • Global connections and relationship-building across the organisation

🐾 At PUMA, we believe in finding the right person – someone who not only has the skills, but who fits our culture of energy, integrity, and collaboration. If you’re someone who thrives on variety, enjoys creating great experiences, and brings warmth and structure to everything you do, we’d love to meet you.

Recruitment is ongoing – we’re looking to fill the role as soon as possible, so don’t wait to apply!

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.

Skills Required

  • Background in IT support, IT operations, or a similar technical role
  • Good knowledge of end-user hardware, software, networks, and IT infrastructure
  • Strong problem-solving skills and ability to troubleshoot and resolve technical issues independently
  • Familiarity with user administration, access management, and device management
  • Fluent English
  • Knowledge of Swedish or another Nordic language
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The Company
HQ: Herzogenaurach
14,000 Employees
Year Founded: 1948

What We Do

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. That hustler’s spirit can be felt across PUMA categories, partnerships, offices, and countries. And we are always in search of talent that can help us set the pace at which sport and culture collide, as well as finding better ways to connect and collaborate with our communities. PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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