IT Support

Posted 8 Days Ago
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Jeddah, SAU
In-Office
Junior
Edtech
The Role
Provide technical support and maintain school IT systems (hardware, software, network). Assist staff, students, and administrators with troubleshooting, educational technologies (LMS, smart boards), and basic cybersecurity practices to ensure reliable technology services for learning.
Summary Generated by Built In

Waad Education is a specialized educational company in Jeddah, encompassing three schools: Dar Al Dhikr, Waad Academy, and Bloom Schools. Our mission is to employ top-tier educational solutions to foster a dynamic society where children thrive and parents and educators excel in delivering excellence.

We are currently looking for an IT Support Specialist who is responsible for providing technical support and maintaining the school’s IT systems, ensuring smooth operation of hardware, software, and network infrastructure. The role supports staff, students, and administrative functions to enhance the learning environment through reliable technology services.


Requirements
  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • 1 - 3 years of experience in IT support (experience in education sector is preferred).
  • Strong knowledge of Windows/Mac operating systems and basic networking.
  • Familiarity with educational technologies (e.g., LMS platforms, smart boards).
  • Basic understanding of cybersecurity principles.
  • Good troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.

Skills Required

  • Bachelor's degree in Information Technology, Computer Science, or related field
  • 1-3 years of experience in IT support
  • Experience in the education sector
  • Strong knowledge of Windows and macOS operating systems and basic networking
  • Familiarity with educational technologies (LMS platforms, smart boards)
  • Basic understanding of cybersecurity principles
  • Good troubleshooting and problem-solving skills
  • Strong communication and interpersonal skills
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The Company
500 Employees
Year Founded: 2010

What We Do

Waad Education is a Saudi Arabian company headquartered in Jeddah that seeks to improve society through education and investment. It promotes creativity, innovation, and well-being, operating through Waad Learning Management and Waad Investment Management. Its education portfolio includes schools and learning programs such as Dar Althikr Schools, Waad Academy, and Bloom Schools, aimed at supporting youth and future generations across Saudi Arabia.

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