IT Support

Posted 18 Hours Ago
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Hiring Remotely in Nānakrāmguda, Rangareddi, Telangāna, IND
Remote
Entry level
Fintech • Information Technology • Logistics
The Role
Provide 24x7 support for global IT infrastructure: deploy and maintain systems, troubleshoot incidents, contribute to optimisation and process improvements, and support end users. Work collaboratively with IT teams to improve reliability and user experience.
Summary Generated by Built In

Function

ITOur Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.   

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

Job description

Meet our Team

We’re an internal IT team serving Hitachi Vantara employees. Our mission is to simplify, modernise, and optimise our infrastructure so we can deliver uninterrupted services and an excellent user experience. We work collaboratively—within the team and across functions—to support IT’s broader success. And while we’re committed to being the best, we’re equally focused on becoming better every day: refining processes, building new efficiencies, and integrating emerging technologies. In a field that’s always evolving, so are we.

Job Location: Hyderabad/ Pune

What you’ll be doing

As part of a 24x7 global infrastructure management team, you’ll support day-to-day operations in a collaborative environment. In this entry-level role, your responsibilities will typically include deploying and maintaining global IT infrastructure, as well as contributing to its ongoing improvement and optimisation.

What you bring to the team

Analytical and problem solving skills and a self starter

• Communication: Actively Participates in huddles/meetings, effective communication through Mail, Teams

• Strong programming skills on programing/scripting language

• Good to have knowledge in OS, Apps, DB, Basic Networking

• Go getter attitude & must have high appetite to learn any IT technologies

• Have a strong focus on helping customers

Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation.  We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive.  Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities.  We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture.  If driving real change gives you a sense of pride and you are passionate about powering social good, we’d love to hear from you.

Our Values

Research tells us that some applicants, especially those from underrepresented groups, can be put off from applying for roles if they need flexibility or feel they don’t meet all of the set criteria. We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa – Harmony, Trust, Respect

Makoto – Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin – Pioneering Spirit, Challenge

#LI-RS1

About us

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Skills Required

  • Analytical and problem solving skills; self-starter
  • Effective communication (email, Teams) and active participation in meetings
  • Strong programming/scripting skills
  • Knowledge of OS, Applications, Databases, and Basic Networking
  • High appetite to learn IT technologies and proactive attitude
  • Customer-focused support orientation
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The Company
HQ: Tokyo
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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