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We are seeking a highly motivated and tech-savvy individual to join our team as an IT Support Specialist. This entry-level position is perfect for someone who has recently graduated with a bachelor's degree in IT or a related technical field and is looking for hands-on experience.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014, and employs over 280 individuals through its offices in London, Cyprus, Estonia, South Africa and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
What the job looks like?
The IT Support Specialist will have the opportunity to:
- Provide technical support to both local and remote users on a daily basis.
- Respond to and troubleshoot IT-related issues through in-person communication channels in the Limassol office or via chat on Slack.
- Work collaboratively with other IT team members to ensure timely resolution of technical issues.
- Help maintain the company's hardware and software inventory, including computers, printers, and mobile devices.
- Prepare employee workstations for new hires and process inventory changes.
- Participate in projects and tasks related to IT infrastructure improvements, upgrades, and maintenance.
- Assist with the administration and support of our computer estate, which is mostly Microsoft and Apple based, including Office365 cloud, with Exchange Online, SharePoint, OneDrive, and other Microsoft products.
What will you need to be able to do the job?
- Bachelor's degree or currently enrolled in a bachelor's program in IT or a related technical field.
- Basic knowledge of computer hardware and software systems, networking protocols, and operating systems (Windows, Mac, Linux).
- Familiarity with Microsoft Office365 suite, including Exchange Online, SharePoint, OneDrive, and other Microsoft products.
- Familiarity with Apple products, Apple Business Manager, and any centralized Apple device management is an advantage.
- Strong problem-solving skills, attention to detail, and ability to multitask.
- Excellent communication skills and ability to work effectively with end-users.
- Proficiency in the English and Greek language.
By joining us, you can expect:
- A Unique Opportunity for a career in a global, fast-growing company.
- Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
- Opportunities to learn and grow through our “Employee Training & Development program”.
- Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care.
- Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
- Participation in our welfare investment and savings plan through our Provident Fund Scheme.
- Birthday and Loyalty benefits.
- Collaboration with SportBenefit.
What to expect from our recruitment process:
- First interview with hiring managers or an HR call
- Psychometric test
- Final interview with top management
Make your next Career step and apply NOW!
*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Top Skills
What We Do
Tickmill is a multi-regulated multi-asset broker on a mission to provide the best trading conditions in the market.
As a broker founded by traders for traders, we’re focused on empowering customers to succeed, by offering great trading conditions, excellent service, quality education and AI-powered trading tools.
The Tickmill group product offering includes:
- Forex & CFDs (Commodities, Cryptocurrencies, Indices, Stocks, Bonds);
- Futures & Options, with direct access to 5 global regulated exchanges, including the CME group.
The group operates through different local offices and companies, and it’s regulated by the FCA, the DFSA (as representative office), CySEC, FSA, FSCA, and FSA Labuan.
