IT Support Specialist (Full Time)
Location: Columbus Ohio - On-site
Experience: 2-3 Years
We are seeking a skilled IT Support Specialist to join our Technology team. The ideal candidate will serve as the primary point of contact for end users, providing technical assistance and troubleshooting support across various systems and devices.
Key Responsibilities:
- Respond to and resolve technical support requests via our help desk.
- Diagnose and troubleshoot hardware and software issues for end users.
- Deploy and configure laptops for new hires as part of the onboarding process.
- Provide support for Microsoft Azure, Microsoft Entra, Office 365, Mac, Windows desktop, and mobile devices.
- Assist with networking hardware, including switches, firewalls, and routers.
Qualifications & Skills:
- Experience in IT support, troubleshooting, and end-user assistance.
- Proficiency with Microsoft and Apple operating systems, as well as cloud-based applications.
- Familiarity with networking fundamentals; experience with Ubiquiti products is a plus.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and customer service skills.
OBM is an equal opportunity employer and provides competitive salary/incentive compensation and benefits, 401k match, catered lunch daily in the office, and expense account.
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What We Do
Orange Barrel Media (OBM) is a leading out-of-home media company that has been redefining the “billboard” since 2004. We develop and operate iconic media displays that provide value to advertisers and the public through elevated designs and a balanced mix of art, community, and commercial content.
With a footprint that spans 25 of the top urban markets nationwide, OBM’s inventory has grown from large-format static signs and wallscapes to landmark digital spectaculars. In 2016, we created sister company, IKE Smart City, a team that is singularly focused on innovative smart city technology and the development of interactive digital kiosks called IKE.
We hire diverse talent who contribute to a collaborative and inclusive culture built on mutual respect. Our team shares a passion for the business, a drive to succeed, and a great sense of humor.
We start each day excited about the work we do together to further the growth of the company.
