IT Support Specialist

Posted 3 Days Ago
Be an Early Applicant
Albuquerque, NM, USA
In-Office
Senior level
Aerospace • Artificial Intelligence • Cybersecurity • Defense
The Role
Provides general and classified-network help desk support for JNWC, including ticket management, account and token issuance, certificate renewals, equipment inspections, COOP IT support, procurement, planning, and user training. Supports NIPR, SIPR, and JWICS systems and must provide 24/7/365 coverage while maintaining required Information Assurance certification and security clearance.
Summary Generated by Built In

Summary
T2S Solutions is seeking to hire a IT Support Specialist (1TS) in support of the Joint Navigation Warfare Center (JNWC). The JNWC is chartered to enable positioning, navigation and timing (PNT) and NAVWAR superiority to the Department of Defense, Combatant Commanders, Joint Force Commanders, the Coalition and the Interagency. You will be a part of our team’s efforts to empower the Department of Defense’s navigation warfare (NAVWAR) mission ensuring positioning, navigation and timing superiority. Our mission is to provide combatant commanders and joint force commanders with subject matter expertise on planning and conducting NAVWAR by providing knowledge of friendly and enemy NAVWAR Order of Battle and PNT-related successes and threats.

Responsibilities

  • Provide general help desk support to JNWC
  • Monitor internal and external help desk ticketing and closeout, maintain help desk log, oversee issuance of log on credentials and SIPR tokens to users across all systems (NIPR, SIPR, and JWICS)
  • Ability to access sites, tools, and data up to the SECRET classification level
  • Provide 24/7/365 IT support to JNOC
  • Oversee Information Assurance certificate renewal
  • Maintains IAT Level I Certification and continuing education requirements
  • Supports all JNWC Continuity of Operations (COOP) IT needs
  • Performs routine inspection of IT equipment and classified processing areas
  • Supports all J6 planning and resource allocation efforts and provide recommendations for technology improvements
  • Oversees IT procurement requests and processes
  • Provides training and necessary instruction material for hardware and software applications

Qualifications

  • HS & Information Assurance Level Technician Level I Certified
  • Must have one of the following IAT Level I Certifications: CompTIA A+/CompTIA Network+/EC-Council CND; requires IAT Level II and/or [DoD 8570 or DoD 8140 certification]
  • Current DoD issued Security Clearance
  • Good communication skills, both verbal and written
  • Strong attention to detail

Preferred Qualifications

  • 7 Yrs Relevant Exp
  • Ability to work independently with limited government oversight and function effectively as part of a team in a joint working environment

T2S Solutions is an Equal Opportunity Employer/Protected Veteran/Disability Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Skills Required

  • High school diploma or equivalent
  • Information Assurance Technician Level I certification
  • One of CompTIA A+, CompTIA Network+, or EC-Council CND certifications
  • IAT Level II and/or DoD 8570 or DoD 8140 certification
  • Current DoD-issued security clearance
  • Good verbal and written communication skills
  • Strong attention to detail
  • Seven years of relevant experience
  • Ability to work independently with limited government oversight and effectively within a joint working environment
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
226 Employees

What We Do

T2S Solutions is an innovative, agile, and mission-focused product and solutions provider specializing in rapid prototyping, systems development, integration, test, and sustainment for the U.S. Department of Defense, Intelligence Community, and industry partners. Founded in 2010, the company provides advanced capabilities in space, sensing, AI/ML, cybersecurity, and electronic warfare to support national security missions and the modern warfighter.

Similar Jobs

HiBob Logo HiBob

Information Technology Support Specialist

HR Tech • Information Technology • Professional Services • Sales • Software
Remote or Hybrid
US
1350 Employees
88K-100K Annually
In-Office
Kirtland AFB, NM, USA
115 Employees

Keeper Security, Inc. Logo Keeper Security, Inc.

Information Technology Support Specialist

Mobile • Security • Software • Cybersecurity
Remote or Hybrid
US
350 Employees
Remote or Hybrid
United States
160 Employees
56K-76K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Outpost Space Thumbnail
Aerospace • Defense
US
24 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account