IT Support Specialist

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in México
Remote
Junior
Information Technology • Database • Consulting
The Role
Provide administrative and business support including document preparation, scheduling, travel booking and itineraries, expense and invoice processing, internal communications distribution, and first-line query routing to appropriate teams.
Summary Generated by Built In

Provide administrative support to business operations, including document preparation and scheduling meetings. Handle all aspects of travel arrangements for staff, including booking flights, accommodations, and creating itineraries to ensure efficient and cost-effective travel plans. Process and submit expense reports and invoices, ensuring accuracy, compliance with comp policies, and timely reimbursement for employees. Facilitate internal communication by distributing relevant updates and information to the team members. Provide first-line support for queries and directing the team members to the appropriate department or individual for resolution

Responsibilities

Business support provides central point of contact for guidance/ issues related to various processes and systems functions. The role involves a significant amount of interaction with both internal team members and external clients, necessitating strong communication skills and a collaborative spirit.

Qualifications

1 - 3 Years exp. With excellent communication and interpersonal, customer service skills

Skills Required

  • 1-3 years of relevant experience
  • Excellent communication, interpersonal, and customer service skills
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The Company
HQ: New York, NY
30,246 Employees
Year Founded: 1999

What We Do

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

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