Why us?
Insurify is one of the America’s fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000’s fastest-growing private companies in America of 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 22, 21, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company. We’re a profitable company, that's changing the way millions of people compare, buy and manage insurance with artificial intelligence, technology, and superior product design. We are proud to be the largest online insurance distribution and comparison platform in the USA.
Our company vision is to be recognized as the preeminent and most trusted digital agent for insurance comparison, purchase, and management. Our team is critical to achieving our vision and fostering the right culture is essential to our team’s success.
How you will make an impact
- Maintain employee laptops, peripherals, and business applications
- Solve complex technical issues across our IT environment
- Collaborate with team members from software engineering and other departments to support their technical needs
- Deliver service-oriented support as a key member of our IT support team
What you'll do
- Procure, configure, and support Mac devices as our primary platform, with occasional Windows support.
- Provide technical support and troubleshooting for MDM-related issues, ensuring high availability and performance.
- Maintain an inventory of IT laptops, conference room equipment, network devices, and other systems.
- Provide training to users on the use of IT systems and hardware.
- Create and maintain documentation of IT processes and system configurations.
- Analyze support tickets to spot underlying trends and potential issues.
- Manage and automate onboarding and offboarding processes.
What you need to succeed
- Associate's or bachelor's degree in computer science or a related field.
- 1+ years of experience in a technical support role.
- Certifications are preferred but not required.
- Working knowledge and expertise across operating systems, productivity suites, collaboration tools, device management platforms, and business applications.
- Willingness to solve complicated problems and see projects through to completion.
- Analytical skills to study problems and records, and identify solutions.
- Team-oriented attitude to help other colleagues and departments with technical problems.
- Strong interpersonal communication and relationship-building skills.
- Ability to manage time and effectively prioritize numerous projects at one time.
Benefits
- Employee stock options
- 25 days annual leave
- Enhanced private medical, dental, and vision insurance plans
- Yearly wellbeing budget or Multisport card
- Personal budget for learning and books
- Employee Assistance Program and other wellbeing perks
- Office kitchen and fun area with snacks and beverages
- Regular social events
- Friendly office culture
- Hybrid office
Skills Required
- Associate's or bachelor's degree in computer science or related field
- 1+ years of experience in a technical support role
- Experience supporting macOS devices (primary) and occasional Windows support
- Working knowledge of operating systems, productivity suites, collaboration tools, device management platforms, and business applications
- Experience with Mobile Device Management (MDM) troubleshooting and administration
- Ability to procure, configure, and maintain laptops, conference room equipment, and network devices
- Experience creating and maintaining IT documentation and process runbooks
- Ability to analyze support tickets and identify underlying trends
- Strong interpersonal communication and relationship-building skills
- Certifications (unspecified) related to IT support or device management
- Ability to manage time and prioritize multiple projects
- Willingness to solve complicated problems and follow projects through to completion
Insurify Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insurify and has not been reviewed or approved by Insurify.
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Leave & Time Off Breadth — Feedback suggests time off is relatively expansive, including unlimited paid time off and holidays off. Flexibility-oriented time-off practices are positioned as a meaningful part of the overall package.
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Retirement Support — Feedback suggests retirement benefits include a 401(k) plan with matching contributions. This adds a longer-term savings component beyond base pay.
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Equity Value & Accessibility — Feedback suggests equity is part of the rewards package through stock options and references to company equity. This can increase perceived upside for certain roles compared to salary-only offers.
Insurify Insights
What We Do
Insurify is one of America’s fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000’s fastest-growing private companies in America in 2025, 2024, 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 2022, and 2021, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company. We’re changing the way millions of people compare, buy and manage insurance with artificial intelligence, technology, and superior product design. Our company vision is to be recognized as the preeminent and most trusted digital agent for insurance comparison, purchase, and management. Our team is critical to achieving our vision and fostering the right culture is essential to our team’s success.
Why Work With Us
$1.3 Trillion market opportunity MIT alumni founders Female-led startup $130M total funding Strong leadership team with experience from many successful startups around the world
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