The Role
Support daily IT operations by maintaining office networks and internet connectivity, troubleshooting hardware, software, printers, laptops, and connectivity issues, monitoring resources, and preparing daily reports. Set up computers and laptops, assist with IT procurement research, and manage peripheral handovers during employee onboarding and offboarding. Provide support across Windows, Linux, and macOS environments.
Summary Generated by Built In
Job Description
- Help and make sure company's IT operations are running smoothly.
- Support and maintain office network and internet connection to provider.
- Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
- Create daily reports related to the connectivity & resources monitoring in the placement Office.
- Setup PCs and Laptops, and help research which items for the company to procure.
- Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.
- Bachelor Degree majoring in Computer and Network Engineering (or related fields).
- Experience as IT Support min. 1 year.
- Proficient and capable with OS Windows, Linux and Mac OS, Office application and any support software and device.
- Good knowledge in network, hardware, software and printer troubleshooting.
- Have a good problem solving skills.
- Have a good communication skills.
- Fresh graduate are welcome to apply.
Skills Required
- Bachelor's degree in Computer and Network Engineering or a related field
- At least 1 year of IT Support experience
- Proficiency with Windows, Linux, and macOS
- Proficiency with Microsoft Office and IT support software and devices
- Knowledge of network, hardware, software, and printer troubleshooting
- Good problem-solving skills
- Good communication skills
- Fresh graduates are welcome to apply
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The Company
What We Do
We are a technology startup that engages in the Indonesian financial technology area. We are based in Jakarta and we're founded by ex-silicon valley engineers. Our vision is to use technology to make financial information more available and more useful to everyone. Our mission is to enable people to take control of their financial situation and save a lot of money by doing so. Our products allow people to easily make the best financial decision for their situation. Come join our adventure in transforming Indonesian financial landscape through technology.
