Jobs at Cermati.com

Supervise and develop a customer support team, ensure customer inquiries and complaints are handled per procedures, monitor timely resolution, and drive performance, quality, and customer satisfaction.

Lead regional business setup and growth by training and supervising District Sales Managers and promoters, managing merchant relationships, monitoring approval quality and billing, executing expansion plans, coordinating local promotions, and reporting to head office.

Conduct credit evaluations, manage credit risk, analyze financial data, monitor credit portfolios, and prepare reports while ensuring regulatory compliance.

Responsible for sales targets among partners, program monitoring, team management, and conducting reviews and training sessions.

Develop and lead L&D strategy and competency-based curricula; design and implement blended and digital learning programs; run Training Needs Analysis; measure program effectiveness; integrate talent, career and succession planning; manage budget and L&D team; ensure compliance with mandatory training.

Manage relationships with corporate clients for employee benefit insurance, assessing needs, providing solutions, overseeing renewals, and facilitating communications.

Create AI-generated and AI-augmented video content for social media, ads, and campaigns; design AI-driven workflows, fact-check outputs, refine edits to match brand voice, collaborate with stakeholders, and meet tight deadlines.

Manage and execute strategic marketing and merchant partnerships with Payment Gateway and EDC partners. Collaborate with BD to drive offline/online acquisition, develop partnership strategies, track KPIs, generate performance reports, supervise cross-functional teams, and optimize upsell processes.

The role focuses on creating and managing partnerships with E-Commerce for insurance products, requiring innovation, negotiation, and relationship management.

The Product Designer will plan and design user interactions for financial products, create design elements, and ensure cross-device compatibility. The role requires strong UI/UX skills and proficiency in design tools.

The Funding Relationship Manager presents Indodana's services to lenders, maintains relationships, prepares reports, and assists with audits while seeking business development opportunities.

Lead the Employee Benefit Insurance team, drive business growth, maintain client relationships, ensure customer satisfaction, and improve processes.

Lead and manage 15–20 sales promoters to meet area sales targets. Conduct daily merchant visits, maintain PIC/store relationships, ensure POP placements and program execution, monitor promoter activities, coordinate with partners on sales and competitor information, and provide field and refresher training. Work involves shift schedules.

Lead and manage 15–20 sales promoters to meet area sales targets. Visit merchants daily, build relationships with store PICs, ensure promotional materials placement, coordinate with operations on sales/field issues, monitor promoter activities, and conduct training and refreshers.

This role involves acquiring and maintaining relationships with merchants, conducting training on products, implementing sales programs, and analyzing market trends to boost sales performance.

Assist in planning and managing projects, monitor progress, develop processes, communicate with stakeholders, and maintain documentation.

The role involves acquiring and maintaining relationships with merchants, training them, analyzing market trends, and creating partnerships to boost sales programs and company metrics.

The role involves acquiring and maintaining relationships with local merchants, training them on products, analyzing market trends, and creating partnerships to enhance sales.

The role involves driving growth in cash loans through customer acquisition, optimizing conversion rates, and ensuring compliance with risk policies.

The Placement Manager supervises insurance sourcing, conducts risk assessments, analyzes policy compliance, collaborates on product development, and evaluates claim trends for strategic decisions.