Jobs at Cermati.com

Leads 15–20 sales promoters, manages area sales targets, monitors daily field activities, visits merchants, maintains store relationships, ensures promotional programs and POP materials are executed, gathers competitor and field information, and conducts promoter training.

Leads 15–20 sales promoters across Jabodetabek, monitors daily activities, manages sales targets and in-store promotional programs, visits merchants, builds relationships with store PICs, coordinates with partner operations teams, tracks competitor and field information, ensures promotional material placement, and conducts team training.

Analyze and improve business operations processes, including documentation, target setting, incentive calculations, reporting, metrics, and SLAs. Monitor improvement initiatives with operations managers and stakeholders, ensure routine deliverables are timely and accurate, and review junior team members’ work. Provide guidance to junior staff and identify root causes to solve operational issues, particularly in financial or fintech environments.

Leads 15–20 sales promoters, monitors daily field activities, manages area sales targets, visits merchants, maintains store relationships, ensures promotional program execution and POP placement, gathers competitor and field information, and provides team training.

Leads 15–20 sales promoters, manages area sales targets, monitors daily field activities, visits merchants, maintains store relationships, ensures promotional material placement, coordinates sales and competitor information, manages field issues, and conducts team training.

Monitor portfolio risk, investigate anomalies and behavioral patterns, identify risk drivers, build SQL-based features and dashboards, and translate analyses into actionable credit decisions. Collaborate with business, product, and engineering teams to improve portfolio quality and support credit scoring enhancements.

Analyze fraud and abuse data to identify emerging trends, track and optimize operational risk metrics, and support fraud prevention enforcement strategies. Collaborate with Risk, Data Science, Engineering, Product Management, and Operations teams to improve detection rules and mitigation efforts.

Analyzes large datasets using SQL, statistical techniques, Python, R, and business intelligence tools. Builds reusable data querying, transformation, visualization, dashboards, and analytical reports. Presents insights to support fact-based decisions, identifies process improvement opportunities, and collaborates with management to prioritize business and information needs.

Partners with business leaders on the full scope of HR, including employee relations, performance management, talent acquisition, succession planning, career development, workforce planning, and engagement. Coaches leaders, supports difficult employee discussions, monitors employee sentiment, develops talent pipelines, advises on employment law compliance, and improves HR policies, processes, and employee experience programs.

Evaluates call center team operations for quality, provides feedback, participates in calibration meetings, and prepares evaluation reports. The role requires one year of call center, collections, or quality assurance experience, proficiency with Microsoft Excel and Office, strong communication, attention to detail, and a minimum Diploma 3 qualification.

Build and maintain APIs, deliver medium- to large-scale projects, participate in requirements and solution design, fix bugs, and enhance product functionality. Collaborate with high-performing engineering teams while using DevOps tooling including Kubernetes, Terraform, Grafana, Loki, Prometheus, and Google Cloud Platform.

Conduct hard- and soft-skills training for sales promoters, develop training materials, monitor promoter performance, and audit competency. The role requires at least three years of financial-services experience, including one year as an area sales leader or sales trainer, plus strong sales-training capabilities.

Leads 15–20 sales promoters, manages area sales targets, monitors daily field activity, visits merchants, maintains store relationships, ensures promotional programs and in-store POP materials are executed, gathers market information, and conducts team training.

Manage strategic marketing and business development partnerships with Payment Gateway and EDC partners. Develop channel growth strategies to acquire merchants, optimize upselling, track partnership KPIs, generate performance reports, maintain partnership trackers, and coordinate with internal and external teams to deliver strategic commitments.

Drive area sales by managing promoter teams and merchant relationships. Ensure program execution and POP placement, monitor promoter activities, coordinate with operations, and conduct training to meet sales targets.

Design, develop and execute automated test scripts and frameworks for web, mobile (Android) and APIs. Create detailed test plans and cases, integrate tests with CI/CD, maintain and scale automation suites, review code, collaborate with deployments teams, and ensure reliable build/test/deployment environments.

Own product planning and execution, including researching user and business needs, defining features, writing specifications, creating roadmaps, and developing product impact metrics. Collaborate with engineering, design, operations, sales, legal, and external partners to launch and improve products. Prototype product concepts when needed and rally stakeholders around the product vision.

Perform manual testing across web and mobile applications, including UI, functional, regression, integration, API, HTTP, and data testing. Create test plans and cases, manage defects, collaborate with Engineering, UX, Infrastructure, and Product teams, and support Agile planning and practices. The role requires SQL proficiency, fintech or banking systems knowledge, strong analytical and communication skills, and independent execution. Automation, programming, and CI/CD experience are advantageous but not required.

Reviews applicant documents, enters and verifies customer data, conducts phone verification, maintains reviewer data requests, follows credit-risk and fraud-prevention policies, and coordinates with other departments. The role is based in Tomang, West Jakarta, requires shift work, and involves immediate availability.

Analyzes complex datasets using advanced SQL, statistical methods, and analytical tools to uncover trends and actionable insights. Builds reusable data transformations, reports, dashboards, and visualizations; identifies reporting and process improvement opportunities; presents findings to stakeholders and management; monitors business processes for issues; mentors junior BI staff; and maintains documentation for scalability.