Jobs at Cermati.com

Analyzes and improves insurance after-sales, claims, customer service, and sales operations processes. Designs targets, incentive schemes, metrics, SLAs, reporting, and workflow improvements; coordinates initiatives across business, claims, finance, and operations stakeholders. Ensures routine processes are completed accurately and on time, supports operational coverage when needed, identifies root causes, and reports improvement actions to the VP of Insurance.

Expand the retail client network across Indonesia, drive sales programs and incentives, lead Key Account Specialists, coordinate sales operations, analyze products and competitors, and manage insurance client and partner portfolios. The role requires strong retail networks, negotiation skills, sales leadership, analytical problem-solving, and experience developing programs that increase product adoption.

Develops and manages short- and long-term funding strategies, monitors liquidity and capital requirements, forecasts funding and hedging needs, and builds relationships with financial institutions. The role negotiates funding facilities, reviews legal documents, manages funding operations, and prepares reporting for corporate funding partners while ensuring regulatory compliance.

Create comprehensive test plans and cases, perform manual testing across web and mobile applications, conduct API and data testing, manage defects, and collaborate with cross-functional Agile teams to ensure product quality.

Analyze large datasets using SQL, statistical techniques, and programming tools to create reusable data transformations, visualizations, dashboards, and analytical reports. Present insights to support fact-based decision-making, identify business process improvements, and collaborate with management to prioritize information needs.

Partners with business leaders on comprehensive HR matters, including employee relations, performance management, talent acquisition, succession planning, workforce planning, career development, and engagement. Coaches leaders, supports difficult conversations, monitors employee sentiment, develops talent pipelines, advises on employment law compliance, and leads people-related projects and initiatives.

Supervise office management across out-region offices, including facilities, leases, relocations, travel administration, vendors, SOPs, petty cash, and support staff. Coordinate with landlords, agencies, branch teams, and auditors while maintaining safe, productive workplaces and supporting OJK and ISO audit processes.

Analyze complex datasets using advanced SQL, statistical methods, and tools such as Python, R, BigQuery, and Excel. Build reusable data pipelines, reports, dashboards, and visualizations; identify trends and process improvements; communicate insights to stakeholders; and provide strategic recommendations. The role also involves mentoring junior BI team members, documenting analytical assets, and leading complex data analysis projects.

Leads a 5–10-person data platform engineering team, overseeing people management, project planning, technical roadmaps, operational excellence, on-call processes, system design, and hands-on coding. Requires deep Java, Linux, SQL, and PostgreSQL expertise, with preferred experience in Kubernetes, Google Cloud, data analytics platforms, and modern data engineering tools.

Leads the data platform team’s technical roadmap, mentors junior engineers through code reviews and knowledge sharing, develops and fixes systems, and supports production operations and on-call responsibilities. Requires extensive enterprise Java experience, Linux expertise, and strong SQL/PostgreSQL knowledge. Kubernetes, Google Cloud Platform, BigQuery, data platform experience, and Apache Flink are preferred.

Leads the data platform team’s technical roadmap, mentors engineers through code reviews and knowledge sharing, develops and fixes backend features, designs systems, and monitors production operations. Requires extensive hands-on Java experience, strong Linux and PostgreSQL expertise, and knowledge of SQL. Kubernetes, Google Cloud Platform, BigQuery, Apache Flink, and data platform experience are preferred.

Leads 15–20 sales promoters in Surakarta, manages area sales targets, monitors daily field activities, visits merchants, maintains store relationships, ensures promotional programs and POP materials are implemented, gathers competitor and field information, coordinates with operational partners, and conducts team training.

Designs comprehensive test plans and automated tests for web, mobile, and API applications. Develops maintainable automation frameworks and scripts using open-source tools, contributes to code reviews and framework improvements, and supports CI/CD build, test, and deployment environments. Collaborates with development and deployment teams to resolve issues, maintain stable test suites, identify automation opportunities, and apply software engineering, SDLC, STLC, and Agile practices.

Own product planning and execution by researching opportunities, defining features, writing specifications, developing roadmaps, creating impact metrics, prototyping concepts, and collaborating with engineering, design, operations, sales, legal, and external partners.

Analyze digital creative performance, benchmark competitors’ online advertising, coordinate banner and video production with copywriting and design teams, and upload marketing assets to digital channels.

Manages key merchant and client accounts for a consumer financing business, including prospecting, merchant acquisition, relationship development, promotional campaigns, sales analytics, market expansion, and performance planning. Develops strategies to grow sales across traditional and modern retail channels, evaluates results, provides market feedback, resolves client complaints, and coordinates between key accounts and internal teams.

Analyze financial datasets and portfolio risk metrics, investigate anomalies and behavioral patterns, identify risk drivers, build SQL-based analyses and monitoring dashboards, and translate findings into actionable credit decisions. Support model evaluation and credit scoring improvements while collaborating with business, product, engineering, and data science teams.

Analyze fraud and abuse data to identify emerging trends, track and optimize operational risk metrics, and support fraud prevention strategies. Collaborate with Risk, Data Science, Engineering, Product Management, and Operations teams to improve enforcement rules and detection methods.

Leads a team of 15–20 sales promoters, manages area sales targets, visits merchants, maintains store relationships, ensures promotional programs and POP materials are implemented, monitors promoter activities, gathers market information, and conducts team training.

Lead sales activities across the assigned area, visit merchants, maintain store relationships, execute promotional programs, place promotional materials, monitor sales promoters, coordinate with operational partners, gather market information, and conduct team training. The role manages approximately 15–20 Sales Promoters and is responsible for achieving area sales targets.