IT Support Lead

Posted 6 Days Ago
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28310, Fort Bragg, NC, USA
In-Office
Mid level
Information Technology
The Role
Lead IT Operations for a DoD enclave, oversee ATO documentation and RMF compliance, manage cybersecurity posture, incident response, vulnerability assessments, DR/BCP, and supervise technical staff to ensure system availability and security across the SOMTC infrastructure.
Summary Generated by Built In

Position title: IT Support Lead

Location: Fort Bragg (Fort Liberty), NC

Clearance required: SECRET


Responsibilities include (but are not limited to):

  • Lead the IT Operations Branch and serve as the designated point of contact for all IT support functions.
  • Develop, maintain, and submit documentation required for the enclave’s Authorization to Operate (ATO).
  • Coordinate with the Government Information Systems Security Manager (ISSM) and ensure compliance with all cybersecurity directives and policies.
  • Provide technical leadership and direct oversight of IT personnel supporting mission systems.
  • Ensure system availability, security, and performance across the SOMTC infrastructure.
  • Manage incident response actions and maintain continuous cybersecurity readiness.
  • Oversee vulnerability assessments, risk mitigation measures, and system security improvements.
  • Maintain operational continuity through effective Disaster recovery and business continuity planning (DR/BCP) and execution.
  • Ensure adherence to all DoD information assurance, cybersecurity, and confidentiality requirements.
Qualifications
  • Bachelor's degree in an IT-related field, OR an associate degree in an IT-related field with 10 years of IT Lead experience.
  • Current certification meeting DCWF Information Systems Security Manager (722) at the Intermediate/Advanced proficiency level (e.g., CISSP or CISM); minimum 20 hours of continuing professional development (CPD) annually.
  • 4 years in a formal supervisory role managing technical teams for military information systems.
  • Program management, including task delegation, performance tracking, and personnel development.
  • Overseeing complex datacenter environments such as server virtualization, network infrastructure, and storage.

Required Skills/Qualifications:

  • Cybersecurity principles, methodologies, and best practices.
  • NIST Risk Management Framework (RMF).
  • National and international cyber laws, regulations, and standards.
  • Network security architecture and technologies.
  • Incident response.
  • Vulnerability management and penetration testing.
  • Security assessment and authorization.
  • Disaster recovery and business continuity planning (DR/BCP).
  • Security awareness training.
  • DoD cyber policies.

Skills Required

  • Bachelor's degree in an IT-related field OR Associate degree in an IT-related field with 10 years IT Lead experience
  • Current certification meeting DCWF Information Systems Security Manager (722) at Intermediate/Advanced (e.g., CISSP or CISM); minimum 20 hours CPD annually
  • 4 years in a formal supervisory role managing technical teams for military information systems
  • Program management experience including task delegation, performance tracking, and personnel development
  • Experience overseeing complex datacenter environments (server virtualization, network infrastructure, storage)
  • Knowledge of cybersecurity principles, methodologies, and best practices
  • Familiarity with NIST Risk Management Framework (RMF)
  • Understanding of national and international cyber laws, regulations, and standards
  • Network security architecture and related technologies
  • Incident response management
  • Vulnerability management and penetration testing knowledge
  • Security assessment and authorization (ATO) experience
  • Disaster recovery and business continuity planning (DR/BCP)
  • Security awareness training program oversight
  • Knowledge of DoD cyber policies and compliance requirements
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The Company
HQ: Tampa, FL
88 Employees
Year Founded: 2010

What We Do

We are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services. Our Mission Combine technical expertise, innovative approaches, and operational experience to solve our customers’ most complex challenges. Our Vision A corporate family driven to lead globally with innovative vision, flawless execution, continuous adaptability and a profound appreciation for the missions we serve. Guiding Principles Satisfy the customer – “Exceed expectations” Set the Example – “Be out front” Be Responsive – “Timing is everything” Persevere – “Find a way” Please also visit PTP Talent Acquisition on LinkedIn www.linkedin.com/in/ptptalentacquisition

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