IT Support Intern

Posted 3 Days Ago
Be an Early Applicant
San Fernando, La Union, Ilocos, PHL
In-Office
Internship
Other
The Role
Assist with hardware refresh, machine imaging and deployment, asset audits, inventory compliance, WFH equipment logistics, cable management, IT asset transport, and testing and maintenance of boardroom audiovisual and teleconferencing equipment under IT staff supervision.
Summary Generated by Built In

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 


The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.


It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.


What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Program Overview

We are looking for an enthusiastic and eager-to-learn IT Support Student Trainee to join our team for their On-the-Job Training (OJT). This role is designed to bridge the gap between classroom theory and real-world application. Under the direct supervision of our experienced IT professionals, you will gain hands-on experience in hardware lifecycle management, asset compliance, and onsite infrastructure support within a fast-paced, professional corporate environment.

Key Responsibilities:

  • Hardware Lifecycle Support: Assist in the end-to-end process of hardware technology refresh, including the physical preparation, imaging, and deployment of machines for team members.

  • Asset & Inventory Compliance: Support the IT Asset Management team in conducting physical audits of hardware, ensuring accurate inventory records, and maintaining organization in production and storage areas.

  • Equipment Logistics: Support Work-From-Home (WFH) initiatives by assisting with equipment testing, secure boxing, and coordinated distribution for remote staff.

  • Onsite Infrastructure Assistance: Collaborate on office facility projects, including cable management (harnessing) and the safe physical transport of IT assets across sites.

  • Physical Setup & Maintenance: Ensure the functionality and readiness of executive boardroom audiovisual and teleconferencing equipment through routine testing and maintenance.

Qualifications:

  • Currently enrolled as a student pursuing a degree in Information Technology, Computer Science, or a related technical field.

  • Must have an active endorsement letter from the University/College OJT Coordinator.

  • A proactive attitude and an eagerness to learn professional IT operations and workplace etiquette.

Program Logistics:

  • Work Setup: Onsite (Mandatory)

  • Work Schedule: Shifting/rotating schedule

  • Supervision: All tasks are performed under the direct guidance of assigned IT staff; interns participate for the purpose of fulfilling academic requirements.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Skills Required

  • Currently enrolled in a degree program in Information Technology, Computer Science, or a related technical field
  • Active endorsement letter from the university or college OJT coordinator
  • Proactive attitude and eagerness to learn professional IT operations and workplace etiquette

TaskUs Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TaskUs and has not been reviewed or approved by TaskUs.

  • Healthcare Strength Core U.S. materials and filings show medical, dental, vision, life insurance, and short- and long‑term disability are standard offerings. Feedback suggests the company consistently emphasizes solid health coverage across roles, with country‑specific enhancements in some markets.
  • Retirement Support Company filings confirm a 401(k) Savings Plan with an employer match (effectively up to a 4% match under the cited formula). Feedback suggests the program has clear categories and defined terms that candidates can verify at offer stage.
  • Wellbeing & Lifestyle Benefits Careers materials highlight robust wellness programs, including a clinician‑led Wellness & Resiliency focus and other culture perks. Feedback suggests these wellbeing supports are a notable differentiator versus typical sector offerings.

TaskUs Insights

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The Company
HQ: Santa Monica, CA
10,564 Employees
Year Founded: 2008

What We Do

TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.

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