Shutterstock is seeking a sharp, resourceful IT Support Engineer to deliver top-tier technical support in a fast-paced, creative tech environment. Based in our Dublin office, you’ll be the go-to expert for hardware, software, applications, and A/V systems — supporting employees locally and around the globe.
This role is ideal for someone who thrives on troubleshooting, adapts quickly to shifting priorities, and communicates clearly with users of all technical backgrounds. You’ll not only handle day-to-day support but also contribute to infrastructure projects and process improvements that enhance the Shutterstock experience company-wide.
What You’ll DoProvide responsive support for desktops, phones, systems, and apps across local and remote teams.
Lead and assist in IT infrastructure efforts, including server upgrades and office builds.
Manage A/V systems, video conferencing tools, and live event support.
Troubleshoot and maintain equipment like projectors, speakers, mics, and digital audio systems.
Collaborate with security, networking, and infrastructure teams to resolve issues.
Track and escalate incidents in a team-based support system.
Identify automation opportunities to streamline IT operations.
Join an on-call support rotation and travel occasionally to other offices.
3+ years of Desktop Support experience.
Expertise with Windows, macOS, Active Directory, networking (TCP/IP, DNS, DHCP), and Windows Server.
Knowledge of enterprise security tools (encryption, antivirus, system management).
Experience with Google Workspace, Slack, Okta, and Jamf.
Strong A/V support skills, especially for digital and live event systems.
Excellent customer service, prioritization, multitasking, and communication abilities.
Capable of creating clear documentation and training materials.
Comfortable working within SLA targets and operational metrics.
Join Shutterstock and help power creativity through technology — apply today!
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Shutterstock Values
We are one team collectively focused on creating an unrivaled experience for our Customers and Contributors. Our Values represent the mindset of the employee who will thrive at Shutterstock. If you are passionate about what you do, and want to become part of a cutting-edge technology company building industry leading products, please apply.
Shutterstock is an Equal Opportunity Employer. Suitably qualified and eligible candidates are encouraged to apply regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
Shutterstock ensures that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].
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What We Do
Shutterstock, Inc. (NYSE: SSTK), is a leading global creative platform offering full-service solutions, high-quality content, and tools for brands, businesses and media companies. Directly and through its group subsidiaries, Shutterstock's comprehensive collection includes high-quality licensed photographs, vectors, illustrations, videos, 3D models and music. Working with its growing community of over 1.7 million contributors, Shutterstock adds hundreds of thousands of images each week, and currently has more than 400 million images and more than 21 million video clips available.
Headquartered in New York City, Shutterstock has offices around the world and customers in more than 150 countries. The Company also owns Offset, a high-end image collection; Shutterstock Studios, an end-to-end custom creative shop; PremiumBeat, a curated royalty-free music library; Shutterstock Editorial, a premier source of editorial images and videos for the world's media; TurboSquid, a leading 3D content marketplace; Amper Music, an AI-driven music platform; and Bigstock, a value-oriented stock media offering.
