TAT Technologies (“TAT”) is a fast-growing, profitable provider of aerospace thermal management, power and actuation products, and repair services. Established in 1969, TAT serves as a global partner to leading aerospace companies, delivering innovative solutions across commercial, defense, OEM, and MRO markets. With employees and operations in the U.S. and Israel, TAT is recognized for its flexibility, technical expertise, and commitment to customer success.
We are seeking an IT Support & Cybersecurity Specialist to provide day-to-day technical support for employees while helping maintain the organization's cybersecurity programs and compliance initiatives. This position will serve as the primary IT resource for local users, resolving technical issues, deploying equipment, supporting Microsoft 365, and assisting with cybersecurity controls, user awareness, and compliance activities.
The ideal candidate enjoys helping people solve technology challenges while maintaining a strong focus on security, system reliability, and continuous improvement.
This role sits on site in Greensboro, NC.
Responsibilities
IT Help Desk & User Support
- Serve as the primary point of contact for employee IT support requests.
- Troubleshoot and resolve hardware, software, printer, network, and access-related issues.
- Configure, deploy, and maintain laptops, desktops, mobile devices, and peripheral equipment.
- Support Microsoft 365 applications, Teams, Outlook, and SharePoint.
- Create, modify, and disable user accounts and permissions.
- Install software and perform operating system updates.
- Support conference room technology and virtual meeting platforms.
- Maintain IT inventory, asset records, and documentation.
- Escalate complex technical issues to corporate IT or outside vendors when appropriate.
- Provide outstanding customer service and timely resolution of support requests.
Cybersecurity & Compliance Support
- Assist with implementation and maintenance of cybersecurity policies and procedures.
- Support CMMC, NIST 800-171, and ITAR-related compliance initiatives.
- Monitor security alerts and assist with incident response activities.
- Support endpoint protection, multi-factor authentication, and user access controls.
- Participate in vulnerability management and remediation efforts.
- Conduct employee cybersecurity awareness training and communications.
- Assist with cybersecurity audits, assessments, and documentation.
- Help maintain secure system configurations and best practices across the site.
- Partner with corporate IT to support security projects and initiatives.
Requirements
- Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field preferred.
- 2-5 years of IT support, help desk, systems administration, or cybersecurity experience.
- Experience supporting Microsoft 365 and Windows environments.
- Knowledge of cybersecurity practices and frameworks (NIST SP 800-171, NIST CSF), threat assessment / detection, incident response, and risk mitigation strategies.
- Experience with Active Directory, user account management, and endpoint support.
- Database administration and reporting with SQL Server and SQL Server Reporting Services.
- Strong troubleshooting and customer service skills.
- Ability to communicate effectively with employees across all levels of the organization.
Benefits
TAT Technologies is dedicated to providing an inclusive, fun, and unique workplace. We believe in acknowledging and appreciating the value of our team members. One way we value our team is by providing a comprehensive and expansive benefits offering to include Major Medical, Dental, Vision, Life, 401K with company matching, STD, LTD, accidental coverages, EAP, and more. Insurance carriers vary based on location.
Equal Employment Opportunities (EEO) – TAT Technologies is committed to maintaining a supportive, healthy, and productive work environment free from discrimination, harassment, or bullying, and complying with all legislative requirements. This includes equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.
Skills Required
- Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field
- 2-5 years of experience in IT support, help desk, systems administration, or cybersecurity
- Experience supporting Microsoft 365 and Windows environments
- Knowledge of cybersecurity practices and frameworks, including NIST SP 800-171 and NIST CSF
- Knowledge of threat assessment and detection, incident response, and risk mitigation strategies
- Experience with Active Directory, user account management, and endpoint support
- Database administration and reporting experience with SQL Server and SQL Server Reporting Services
- Strong troubleshooting and customer service skills
- Ability to communicate effectively with employees across all organizational levels
What We Do
Established in 1969, TAT Technologies Ltd. (TAT) is a leading center for the design and production of Thermal Management Solutions, Flow Management Solutions and Environmental Control Systems for the Aerospace and Defense industries. TAT possesses extensive and unique know how and vast in-house engineering design, development and manufacturing resources as well as a highly trained and experienced work force of 500 dedicated employees. Our expertise encompasses heat exchangers, cold plates, cooling systems, vapor-cycle air conditioning systems and an array of aircraft fuel control accessories. TAT Technologies Ltd. (TAT) is a public company traded on the NASDAQ and Tel Aviv stock exchange (NASDAQ ticker “TATT”) with complete transparency to its customers. TAT has two subsidiaries located in the United States and Israel, employing a combined total of approximately 500 employees. Limco Airepair, Inc. located in Tulsa, Oklahoma, USA, is an MRO center for heat exchangers. Piedmont Aviation Components, Inc., located in Kernersville, North Carolina, USA, is an MRO center for landing gears and APUs. As an AS9100 certified, TAT strives to provide its customers with excellent performance, competitive pricing and superior service. Among our customers you can find major aerospace and defense companies utilizing our solutions which provides testimony to our success in meeting the most stringent industry requirements
