Senior/Lead Technical Enablement Engineer

Posted One Month Ago
Be an Early Applicant
2 Locations
Hybrid
Entry level
Software
The Role
Provides technical support for infrastructure, tooling, test environments, and development processes. Investigates incidents, troubleshoots environment and configuration issues, monitors automated tests, analyzes failures, and coordinates resolutions with engineering and product teams. Supports DevOps practices, configuration, CI/CD, monitoring, and continuous improvement while communicating technical issues to technical and non-technical stakeholders.
Summary Generated by Built In

WHAT MAKES US, US  

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!  

At its foundation, SimCorp is guided by our values – caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. 


If you like what we’re saying, keep reading! 


WHY THIS ROLE IS IMPORTANT TO US 

As a global leader in our space, SimCorp is on a journey to transform from a traditional enterprise software company into a technology-enabled services business, while maintaining our double-digit, highly profitable growth. To further support and drive this journey, we are transitioning to a horizontal delivery model, aligned to client outcomes. Within this setup, the Technical Enablement team plays a critical role in ensuring that value stream teams have the technical foundations, tooling, infrastructure, and support needed to deliver efficiently and reliably. 


We are looking for a Senior/Lead Technical Enablement Engineer who enjoys solving complex technical problems, thrives in a collaborative environment, and takes ownership of issues from start to finish. 


The Technical Enablement team is often the last point of escalation when delivery teams encounter technical challenges. You will act as a trusted technical partner, helping teams navigate infrastructure, tooling, testing, and configuration-related issues. 

You will investigate problems, coordinate with specialist teams when required, and ensure issues are followed through to resolution. Success in this role requires strong analytical skills, a structured troubleshooting mindset, and the ability to communicate effectively with both technical and non-technical stakeholders. 

This is not a traditional helpdesk role. You will be expected to understand technical systems, read and debug code when needed, and contribute to improving the reliability and efficiency of our delivery environment. 


WHAT YOU WILL BE RESPONSIBLE FOR 

  • Provide technical enablement and expert support for infrastructure, tooling, environments, and development processes.
  • Investigate, troubleshoot, and coordinate resolution of technical issues, collaborating with cross-functional teams. 
  • Take ownership of problems from initial investigation through successful resolution. 
  • Support and maintain test environments and end-to-end infrastructure. 
  • Monitor automated test executions and analyze failures to identify root causes. 
  • Collaborate with software engineers, architects, business consultants, and product teams to resolve delivery blockers. 
  • Assist business consultants in working with configuration and DevOps-based development practices. 
  • Contribute to continuous improvement initiatives that increase efficiency, quality, and delivery reliability. 

WHAT WE VALUE 

Your high-quality communication, coordination and interpersonal skills will enable you to direct all activities to planned outcomes. As our preferred candidate, you will have:   

  • Experience in technical support, application support, IT operations, software delivery, DevOps, or a similar technical role. 
  • Strong troubleshooting and problem-solving skills, with the ability to investigate incidents and identify root causes. 
  • Ability to take ownership of issues and drive them through to resolution, coordinating with multiple stakeholders when needed. 
  • Basic understanding of software development principles and the software delivery lifecycle. 
  • Experience with, or willingness to work with, technologies and tools such as:  
  • C# or another object-oriented programming language 
  • Git and source control systems 
  • Test automation frameworks 
  • CI/CD pipelines and DevOps practices 
  • Azure DevOps or similar platforms 
  • Scripting languages (PowerShell, Bash, Python, etc.) 
  • Infrastructure, application, and environment troubleshooting 
  • Monitoring and logging tools 
  • SQL and database fundamentals 
  • Ability to read, understand, and debug code, even if software development is not your primary role. 
  • Strong communication skills and the ability to explain technical concepts to both technical and non-technical audiences. 
  • Proactive, collaborative, and comfortable working in an Agile environment. 
  • A continuous improvement mindset, with a focus on increasing efficiency, quality, and delivery reliability. 

  

For Poland only:


BENEFITS  

  • Flexible working hours and hybrid model - 2 days in the office, 3 days remote  
  • Modern office (next to Wilanowska metro station) with quiet zones and ergonomic workstations  
  • Base salary with annual bonus structure   
  • Holiday allowance upon a 2-week vacation  
  • Occasional remote work across Poland and international options available (up to 24 days domestic, 20 days international per year - subject to internal policy)  
  • Employer-paid Medicover Platinum healthcare package (employee-paid family upgrade available)  
  • MyBenefit Cafeteria with a monthly budget provided by SimCorp, which can be used to finance a Multisport card or choose other wellness, cultural, travel, and shopping options (a 75% employer contribution) 
  • Unum group life insurance (employee-paid upgrade available)  
  • Medicover travel insurance for private trips and global business travel insurance  
  • Possibility to join Deutsche Börse Group Share Plan (eligible after 1 year)  
  • Copyrights program for certain roles   
  • Possibility to develop your career in an international environment  
  • Professional training and courses provided by SimCorp  
  • Polish language classes for foreign employees; German and English classes based on business needs  
  • Integration events, volunteering initiatives and employee-led clubs  

Compensation ranges are being disclosed at the initial stage of candidate engagement. 


__________

For Italy only:


BENEFITS 

  • Flexible working hours and hybrid model
  • Health insurance and pension plan connected to labor agreement  
  • 13th and 14th-month pay
  • Ticket restaurant (8,50 EUR per working day) 
  • Professional training and courses provided by SimCorp
  • Possibility to develop your career in an international environment      
  • Integration events and health-related initiatives  
  • Up to 20 remote workdays abroad per calendar year    

The salary range for this position is between 41 360 and 62 040 EUR RAL in base compensation, under the CCNL Commercio framework. Additionally, employees are eligible to benefits including health care, leave, and retirement plans. Total compensation, including possible bonuses, may vary depending on role, location, department, and individual performance.


Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career 

NEXT STEPS     

Please send us your application in English via our career site.  

Please note that only applications sent through our system will be processed.   

At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.    


For any questions you are welcome to contact Hanna Brzózka, Lead Talent Acquisition Partner, at "[email protected]". If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. 

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.   


WHO WE ARE    

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 4,000+ colleagues with a broad range of nationalities, education, professional experiences, ages, and backgrounds in general.   

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.   

SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.   


#LI-Hybrid    

Skills Required

  • Experience in technical support, application support, IT operations, software delivery, DevOps, or a similar technical role
  • Strong troubleshooting and problem-solving skills
  • Ability to investigate incidents and identify root causes
  • Ability to take ownership of issues through resolution
  • Ability to coordinate with multiple stakeholders
  • Basic understanding of software development principles and the software delivery lifecycle
  • Experience with or willingness to work with C# or another object-oriented programming language
  • Experience with Git and source control systems
  • Experience with test automation frameworks
  • Understanding of CI/CD pipelines and DevOps practices
  • Experience with Azure DevOps or similar platforms
  • Experience with scripting languages such as PowerShell, Bash, or Python
  • Infrastructure, application, and environment troubleshooting skills
  • Experience with monitoring and logging tools
  • SQL and database fundamentals
  • Ability to read, understand, and debug code
  • Strong communication skills
  • Ability to explain technical concepts to technical and non-technical audiences
  • Ability to work proactively and collaboratively in an Agile environment
  • Continuous improvement mindset focused on efficiency, quality, and delivery reliability
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The Company
HQ: Copenhagen
3,062 Employees
Year Founded: 1971

What We Do

SimCorp is a provider of industry-leading integrated investment management solutions for the global buy side. Founded in 1971, with more than 3,000 employees across five continents, we are a truly global technology leader who empowers 40 of the world’s top 100 financial companies through our integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Boerse Group. For more information, see www.simcorp.com.

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