The Runner plays a key support role at Intelligent Technical Solutions, handling local travel for errands, client visits, and equipment pickups while also assisting with light technical tasks such as workstation setup and basic hardware replacement. This position blends courier-style responsibilities with entry-level IT support, making it ideal for someone who is organized, trustworthy, and comfortable working in a fast-paced, varied environment. The Runner works closely with the Service team to ensure smooth day-to-day operations both in the office and at client locations.
Job ResponsibilitiesProcedural
- Local travel as needed for shipping/receiving, collecting mail, office supplies, vehicle maintenance.
- Local travel to and from client locations as requested by Service to pick up, drop off, or connect equipment.
- Local travel to on-site suppliers to pick up any parts or equipment needed by Service on an emergency basis.
- Other office duties as necessary.
- Answer phones.
- Maintain trust and security in use of a corporate credit card for company purchases, and properly record, document and submit for approval all expenses charged to such card.
Technical
A Runner is expected to be able to complete the following technical tasks with little or no assistance:
- Connect client equipment, including workstations, network devices and other equipment as needed.
- Set up workstations and basic network devices on a client network and contact ITS technicians to confirm equipment is accessible from the office as needed.
- Replace basic field serviceable equipment within a workstation or device, such as a graphics card or hard drive.
- High school diploma or equivalent (some technical training preferred).
- 1+ year experience in support, courier, or entry-level IT role.
- Basic skills in computer setup, hardware replacement, and network connectivity.
- Ability to lift and transport equipment (up to 50 lbs).
- Organized, detail-oriented, and trustworthy in handling purchases and equipment.
- Strong communication, customer service, and problem-solving skills.
- Flexible and willing to handle varied tasks, both errands and technical.
- Valid driver's license and access to a vehicle for client visits.
- Work location: This is a fully in-office position.
- Employment Type: Part-time (20 hours/week)
Pay rates start at $15.15/hour up to $16.37/hour and vary by experience and location.
Benefits- Medical Insurance Plan
- Dental & Vision
- Life Insurance
- Disability Coverage
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Retirement Plan
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
- Supplemental Life Insurance (Employee-paid)
- Supplemental Health Plans (Employee-paid)
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PRE-RECORDED VIDEO INTERVIEW
Intelligent Technical Solutions (ITS) has been made aware of fraudulent job postings and communications misrepresenting our company. Applicants are advised to exercise caution and apply only through official ITS channels.
- ITS does NOT request payment or financial information at any stage of the hiring process.
- Sensitive personal information (e.g., Social Security numbers) will not be requested prior to a formal offer.
- We have become aware of fake profiles on LinkedIn, Facebook, and other social media platforms impersonating our employees and falsely claiming to represent our company. Please exercise caution when interacting with these accounts.
- If you receive suspicious messages or requests, do not engage. Report them to [email protected].
- All verified job openings are posted here: https://www.itsasap.com/job-openings.
Skills Required
- High school diploma or equivalent
- Some technical training
- At least one year of experience in a support, courier, or entry-level IT role
- Basic skills in computer setup, hardware replacement, and network connectivity
- Ability to lift and transport equipment weighing up to 50 pounds
- Organized, detail-oriented, and trustworthy when handling purchases and equipment
- Strong communication, customer service, and problem-solving skills
- Flexibility and willingness to handle varied errands and technical tasks
- Valid driver's license and access to a vehicle for client visits
What We Do
Intelligent Technical Solutions is your trusted business partner for all IT support and IT consultancy in Chicago, Detroit, Las Vegas, Los Angeles, Phoenix, and San Francisco. Helping your business meet its goals is our top priority – it is what sustains and drives us. We use the next-generation security technology to help you stay protected and succeed by providing all the advantages of IT service and support while eliminating the high costs of managing IT in-house. Our service programs are designed and implemented based on a thorough inquiry and understanding of your unique business processes. Our devoted team of managed IT service engineers and support specialists monitor your networks and servers 24x7 with a proactive approach to managing your technology. Intelligent Technical Solutions: Helping businesses thrive by managing their technologies. We are growing! Be part of our team of cool, professional people. Check out our openings today: https://www.itsasap.com/job-openings
