IT Support Analyst, IT

Posted 10 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
The IT Support Analyst will validate UK-specific enhancements to the trading platform, ensuring data integrity through testing and reconciliation checks, while collaborating with development and operations teams.
Summary Generated by Built In
Position DescriptionWe are seeking a highly skilled, detail-oriented IT Support Analyst to join our UK Technology team. The successful candidate will be responsible for validating UK-specific enhancements to our trading platform—adapted from our Asia-based/US global solution—by performing comprehensive front-to-back testing, tracing order flows across multiple systems, and ensuring data integrity through reconciliation checks. This role is integral to supporting UK Trading operations and project-specific requirements.Key Areas of Responsibilities
  • Design, prepare, and execute end-to-end test scenarios covering Front Office trading platforms, trading engines, Middle Office systems, and Back Office operations.
  • Trace the full lifecycle of trade/order flow through multiple integrated systems, ensuring accuracy and integrity at every stage.
  • Perform integration testing with Head Office back-office teams, as well as UK-specific environments.
  • Validate message flows across multiple FIX sessions, verifying correct data transformation and routing.
  • Perform reconciliation testing between front-end trading records, middle office positions, back office booking, and external data sources.
  • Work closely with UK developers, business analysts, and operations teams to understand platform changes, requirements, and testing scope.
  • Validate system changes against functional specifications and regulatory/business requirements.
  • Identify defects, document clearly reproducible steps, and work collaboratively with development teams to resolve issues.
  • Maintain test artefacts, scripts, and results for audit/regulatory purposes.
  • Test UK-specific projects, including configuration changes, new functionality, and infrastructure upgrades.
  • Work across Linux and Windows environments, interacting directly with Oracle databases for test preparation, validation, and data analysis.
  • Assist in automation strategies for repetitive test scenarios where possible, especially for regression suites.
  • Support release cycles with smoke testing, regression testing, and go-live verification.
Requirements
  • Bachelor’s degree in engineering, Data Science or related field preferred
  • Proven experience in end-to-end testing for trading/investment banking/financial services environments.
  • Strong understanding of trade life cycle management — from Front Office to Back Office settlement.
  • Hands-on experience with FIX protocol message structures and workflow validation.
  • Experience with trade & position reconciliation processes.
  • Technical proficiency with Linux and Windows operating systems.
  • Background with test automation frameworks, scripting languages, and tools such as Python, Shell scripting, or similar.
  • Strong SQL skills for Oracle database querying and data analysis.
  • Familiarity with integration testing and working with geographically distributed teams.
  • Excellent analytical skills with a methodical approach to problem-solving.
  • Strong communication skills for liaising between technology and business teams.
  • Experience with algo trading platforms and low-latency trading systems.
  • Knowledge of UK-specific regulatory requirements in financial markets.
  • Exposure to middleware messaging, market data feeds, and post-trade processing tools.
  • Previous work on platforms adapted from global solutions to regional specifics.
  • Excellent command of English – verbal and written.

Stay informed on CITIC CLSA Job Opportunities

Not the right fit? You can create a job alert to receive our latest job openings that meet your interest.

Top Skills

Fix Protocol
Linux
Oracle
Python
Shell Scripting
SQL
Windows
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
London,
2,160 Employees
Year Founded: 1986

What We Do

CITIC CLSA is a wholly-owned subsidiary of CITIC Securities and its overseas business platform. Established in Hong Kong in 1986, CITIC CLSA is Asia’s leading capital markets and investment group, committed to driving the growth strategies of global institutional investors, corporations, governments and high-net-worth individuals. CITIC CLSA’s award-winning research, extensive Asia network, direct links to China and highly experienced financial professionals set CITIC CLSA apart from global investment banks and regional players. Over three decades, CITIC CLSA has built an extensive Asia network with deep local knowledge and connections. Globally, we operate from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit clsa.com

Similar Jobs

Multiverse Logo Multiverse

IT Support Analyst

Artificial Intelligence • Edtech • Information Technology
Hybrid
London, Greater London, England, GBR
800 Employees

FSP Logo FSP

Apprentice IT Support Analyst

Information Technology • Business Intelligence
In-Office
Reading, Berkshire, England, GBR
386 Employees

Pico (pico.net) Logo Pico (pico.net)

IT Support Analyst

Fintech • Payments • Financial Services
Easy Apply
In-Office
London, Greater London, England, GBR
706 Employees

Galaxy Logo Galaxy

Support Engineer

Blockchain • Fintech • Financial Services • Cryptocurrency • Quantitative Trading
Easy Apply
In-Office
London, Greater London, England, GBR
335 Employees

Similar Companies Hiring

Granted Thumbnail
Mobile • Insurance • Healthtech • Financial Services • Artificial Intelligence
New York, New York
23 Employees
Scotch Thumbnail
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
US
35 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account