Information Technology Supervisor

Posted 5 Days Ago
Be an Early Applicant
43103, Ashville, OH
In-Office
66K-88K Annually
Mid level
eCommerce • Fashion • Retail
The Role
The IT Supervisor is responsible for overseeing IT operations, ensuring system efficiency, and managing a team while supporting organizational goals.
Summary Generated by Built In
Sierra

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Job Summary 

Oversees and manages all systems activities within the Distribution Center. Manages the computer operations, Data Center activities, system upgrades and enhancements as well as ongoing maintenance. Supervises the clerical staff involved in daily data entry. Manages equipment inventory and coordinates software and hardware installations. 

Major Areas of Responsibility  

  • Supervises all activities and personnel in the Data Center. Oversees ticket and distribution printing processes, output matching, report delivery, equipment maintenance and reporting.  
  • Oversees all Systems Support activities including, but are not limited to, SCAN warehouse management system, Sortation Systems, Voice Systems and Labor Management Systems. Manages the timely reporting, escalation and resolution of all system related issues. Manages the coordination of implementations of all systems changes, new software and fixes. Communicates recommendations and changes to DC Management. 
  • Manages the maintenance of all hardware in the Distribution Center including tracking, reporting and resolving network and equipment related issues. Monitors the ongoing maintenance and inventory of all system related equipment. Works with software and equipment vendors when required. Coordinates DC systems activities related to software and hardware installations and basic network set-up. 
  • Participates in system related projects coordinated by Home Office. Oversees system and technical training on all DC systems. Recommends systems changes to support the Distribution Center operation. 
  • Participates in special projects as assigned. 

Education:

  • BS or BA College degree in Business or related field preferred

Minimum job skills required to perform this job. 

  • Understands relationships and interfaces between systems and platforms 
  • Requires excellent communication skills 
  • Ability to communicate changes to management, peers, and subordinates 
  • Understand the Databases used in all systems 
  • Supervisory experience with networks and problem solving 
  • Solid verbal and written communication skills 
  • Ability to work flexible hours including nights and weekends 
  • Ability to travel 

Minimum experience required to perform this job. 

  • 4-6 years management experience in a systems related environment, preferably a Distribution Network. 

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

4077 Airbase Rd

Location:

USA Sierra 3PL Ashville Campus

This position has a starting salary range of $66,100.00 to $87,600.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
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The Company
HQ: Framingham, MA
46,062 Employees

What We Do

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

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