IT Intern

Posted 6 Days Ago
Be an Early Applicant
Rockford, MI, USA
In-Office
Internship
Retail
The Role
Assist with system upgrades, user management, and process improvements by performing upgrades, imaging devices, and supporting IT documentation tasks.
Summary Generated by Built In

The IT Summer Help position will focus on projects that support system upgrades, user lifecycle management, and IT process improvements across the organization.

Essential Duties and Responsibilities:

  • Perform Windows 11 in-place upgrades for 100+ devices
  • Image and deploy replacement devices when upgrades are not possible
  • Assist in auditing and scripting onboarding and offboarding processes
  • Support efforts to reduce onboarding/offboarding time and manual data entry
  • Develop and standardize IT documentation and formatting practices
  • Review and audit existing documentation for accuracy and usefulness
  • Identify obsolete documentation and present for weekly review
  • Assist with helpdesk operations and resolve low-level technical support tickets

Skills & Experience Required:

  • Basic understanding of Windows operating systems and computer hardware
  • Familiarity with device imaging or endpoint management tools is a plus
  • Exposure to scripting (PowerShell preferred) or automation concepts
  • Strong attention to detail and problem-solving skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Effective communication skills with both technical and non-technical users
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Education Requirements: Currently pursuing a four-year degree in Information Technology, Computer Science, or a related field

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Top Skills

MS Office
Powershell
Windows 11
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The Company
HQ: Rockford, MI
229 Employees
Year Founded: 1970

What We Do

At Byrne, we’re inspired by ideas. Curious and forward thinking, we ask questions and search out answers. We move fast and we’re flexible, but we’re not about shortcuts. We’re honest, passionate and hardworking people. Talented, yet humble, we believe in what we do and have a lot of fun doing it. We’re trusted leaders. We’re loyal partners. And we aspire to make a difference wherever we are. But above all, we’re a family. A community of wonderfully diverse thinkers and entrepreneurs that genuinely care for each other. At Byrne, we don’t make electrical products. We help make the connections that bring people together. Every day We are always looking for for talented individuals to become a part of our team and our family. Find out more here www.byrne.com or check out our Instagram @ByrneInc. We look forward to connecting with you!

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