At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.
Job Posting TitleIT Strategy & Planning Analyst, Principal - RemoteJob DescriptionThe IT Strategy & Planning Analyst – Principal is a key leader in advancing Prime’s technology planning and delivery operating model. This role is accountable for designing frameworks, delivering training, providing coaching, and driving continuous improvement to strengthen organizational alignment. As a subject matter expert, the analyst ensures that processes, tools, and services are optimized to support Prime’s strategic and operational objectives.
By partnering closely with stakeholders across IT, finance, and business operations, this position fosters strong cross‑functional collaboration, enhances service delivery, and promotes a culture of operational excellence throughout the organization.
Responsibilities
- Partner with business leaders, IT leadership, enterprise architecture, and strategy teams to ensure the delivery framework is aligned and integrated with broader organizational processes.
- Apply architectural principles to identify capability gaps and improvement opportunities across people, process, information, and technology domains, and drive enhancements to strengthen the delivery framework.
- Analyze complex process challenges and translate them into clear, actionable, and scalable solutions that support operational effectiveness and strategic alignment.
- Support delivery governance and process assurance by defining business context, conducting impact analyses, and establishing measurement approaches to monitor effectiveness.
- Lead cross functional teams to gather, evaluate, and synthesize feedback on the operating model, using insights to drive continuous improvement and maturity of adoption.
- Manage ongoing updates to operating model framework assets, including maintaining SharePoint content, documentation, and training materials to ensure accuracy and accessibility.
- Provide coaching, training, and guidance on the operating model to stakeholders at all levels, fostering consistent understanding and adoption across the organization.
- Oversee the development, maintenance, and quality of operating model templates and deliverable repositories, ensuring they remain aligned with established standards and governance expectations.
- Other duties as assigned
Minimum Qualifications
Bachelor’s degree in business, Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED required
7 years of work experience in IT, business operations or related field including 3 years of experience in process design and improvement
Must be eligible to work in the United States without need for work visa or residency sponsorship
Additional Qualifications
Ability to influence leaders without authority
Strong coaching skills
Strong facilitation skills
Highly organized
Ability to deliver training classes
Solves complex problems by taking a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Ability to translate abstract concepts and problems into comprehensive solutions
Anticipates potential objections and influences others to adopt a different point of view
Communicates complex concepts at all levels across the area or department
Preferred Qualifications
PBM or healthcare industry experience
Project management and/or Scrum Master experience
Experience in managing one or more services in the IT Strategy and Planning function
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures
Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.
Potential pay for this position ranges from $94,000.00 - $160,000.00 based on experience and skills.To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail (https://www.primetherapeutics.com/benefits).
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
Positions will be posted for a minimum of five consecutive workdays.
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What We Do
Everything we do is connected to helping people get the medicine they need to feel better and live well. It’s meaningful work and we’ve been doing it for over 20 years. In the pharmacy benefit management (PBM)industry, we’re different. We’re owned by 18 not-for-profit Blue Cross and Blue Shield health plans. This allows us to control costs and empower our employees to put members first. It’s a successful combination. We have the lowest pharmacy trend in the industry and serve 28+ million members throughout the US. In addition to core PBM services, we work closely with our clients to implement the right benefit design, clinical and specialty programs, formulary and networks. A few key products: • NetResults™ • Specialty Drug Management • Best in Care™ • GuidedHealth® • Advanced Fraud, Waste and Abuse: Member and Prescriber Investigations • Prime Analytics™ • CareCentered Contracting™Controlled Substance Management Program Join us! Prime is always looking for smart, purposeful people to join our team. We’re growing fast which means there are plenty of opportunities to advance and grow in your career. At the same time, Prime supports flexibility and offers generous PTO so you can enjoy an enviable work/life balance. We’re a privately held company -big enough to make a difference and small enough for you to have an impact. Follow Prime on LinkedIn to learn more.
