IT Specialist

Reposted 2 Months Ago
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Hyderabad, Telangana, IND
In-Office
Mid level
Agency • Information Technology
The Role
Provide end-user IT support and maintenance for workstations, laptops, printers, peripherals, phone systems and wireless devices; manage Active Directory accounts, antivirus, backup media and network/performance maintenance; resolve issues promptly, assist user training, and research improvements to systems and processes.
Summary Generated by Built In
Greetings Everyone
Support and maintain user workstations, printers, wireless client devices, laptops, docking stations, monitors and other peripherals • Provide support for the company's phone system & Print devices. • Manage & maintain all end-user workstations, laptops and peripheral devices for all company locations and for remote sales employees • Perform periodic maintenance to all desktops, laptops, Network bandwidth and peripherals to ensure that systems are up to date and functioning optimally • Provide end-user support for all company applications and technology assets • Achieve timely resolution of all issues • Assist with training of users on systems / processes • Catalogue, rotate and maintain backup media for all systems and locations • Working experience in User account management in Active Directory • Support continuous improvement by researching new technologies / techniques to improve business processes and efficiency • Manage & monitor anti-virus to ensure all company computers are updated & protected
 

 

 

Who are we? 

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.



 

What will you do?     

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What are we looking for? 

 
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Skills Required

  • Support and maintain user workstations, printers, wireless client devices, laptops, docking stations, monitors and other peripherals
  • Provide support for the company's phone system and print devices
  • Manage and maintain all end-user workstations, laptops and peripheral devices for all company locations and remote sales employees
  • Perform periodic maintenance to desktops, laptops, network bandwidth and peripherals to ensure systems are up to date and functioning optimally
  • Provide end-user support for all company applications and technology assets and achieve timely resolution of issues
  • Assist with training of users on systems and processes
  • Catalogue, rotate and maintain backup media for all systems and locations
  • Working experience in user account management in Active Directory
  • Support continuous improvement by researching new technologies and techniques to improve business processes and efficiency
  • Manage and monitor antivirus to ensure all company computers are updated and protected
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The Company
HQ: London
5,017 Employees
Year Founded: 2007

What We Do

Photon.com has emerged as one of the world’s largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. Please visit www.photon.com to learn more about us, how we work, and our customer case studies. Digital Transformation Starts Here.

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