IT specialist Workplace Services

Posted 15 Days Ago
Be an Early Applicant
Hiring Remotely in Querétaro, MEX
Remote
Mid level
Other • Automation • Manufacturing
The Role
Provide technical leadership for evaluating and enhancing IT applications (e.g., SAP). Manage hardware and software implementations/upgrades, perform third-level troubleshooting, and improve IT services. Own application support and monitoring for one application, ensure SLA adherence, escalate and assign incidents, track execution, and align capacity with team leads.
Summary Generated by Built In

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Contributes actively to the evaluation of new and complex applications and identifiication of new system requirements through applying technical leadership competencies

  • Contributes to the communication and presentations on system enhancements

  • Manages systems hardware and application software implementation and upgrades

  • Troubleshoots problems with software on a third level

  • Applies procedures and protocols for software

  • Contributes to the conception of new business requirement and development of IT solutions (e.g. SAP)

  • Implements further improvement of IT applications, technologies or services
    For Operations Manager

  • Manages capacity allocation and alignment with Team Leads

  • Responsible and accountable for IT application support & monitoring of one IT application

  • Ensures the adherence to defined SLAs, acts as escalation level if incidents are stuck, assigns incidents and tracks the execution state

Qualifications:

  • Has skills developed through formal training or work experience

‎ ‎

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

EagleBurgmann Mexico S.A. de C.V.

Skills Required

  • Skills developed through formal training or work experience
  • Third-level software troubleshooting experience
  • Experience with SAP or similar enterprise applications
  • Experience in IT application support and monitoring including SLA adherence and incident escalation

Freudenberg Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Freudenberg Group and has not been reviewed or approved by Freudenberg Group.

  • Healthcare Strength Healthcare is considered strong at many U.S. sites, with low‑cost options, HSA contributions, and on‑site clinics in some locations.
  • Retirement Support A 401(k) with company match is standard across U.S. entities, though exact match mechanics differ by business group and year.
  • Leave & Time Off Breadth Paid time off is often described as good, with some locations offering generous holiday schedules.

Freudenberg Group Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Weinheim
17,448 Employees

What We Do

Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with its partners, customers and research institutions, the Freudenberg Group develops leading-edge technologies and excellent products and services for about 40 markets and for thousands of applications: seals, vibration control components, technical textiles, filters, specialty chemicals, medical products and the most modern cleaning products. Strength of innovation, strong customer orientation, diversity, and team spirit are the cornerstones of the Group. The 170-year-old company holds strong to its core values: a commitment to excellence, reliability and pro-active, responsible action. In 2022, the Freudenberg Group employed more than 51,000 people in some 60 countries worldwide and generated sales of more than €11.7 billion. Learn more about us and visit our digital home at freudenberg.com and read the stories that make us Freudenberg.​ Visit and follow us at www.freudenberg.com https://www.instagram.com/freudenberg.group/ www.youtube.com/FreudenbergGroup www.facebook.com/freudenberggroup *** Netiquette *** We look forward to receiving your comments and posts. On behalf of all users, we ask for constructive contributions, mutual respect, courtesy and tolerance. All contributions will be checked and we reserve the right to delete contributions. This applies in particular to unlawful content, incorrect statements, advertising for third parties, spam or slander. In addition, we reserve the right to remove comments that are otherwise inappropriate or incorrect. Contributions made by external users do not necessarily reflect Freudenberg’s opinion. Please find our data protect information here: https://www.freudenberg.com/fileadmin/downloads/english/2020-11_DataProtectionInformation_SocialMedia_EN.pdf

Similar Jobs

Commerce Logo Commerce

Salesforce Quality Engineer

Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Remote
México
1200 Employees

Circle (circle.so) Logo Circle (circle.so)

Senior Full-stack Engineer

Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
Easy Apply
Remote
31 Locations
250 Employees
130K-140K Annually

Ericsson Logo Ericsson

Integration Engineer

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office or Remote
2 Locations
88000 Employees

Circle (circle.so) Logo Circle (circle.so)

Designer

Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
Easy Apply
Remote
31 Locations
250 Employees
100K-120K Annually

Similar Companies Hiring

True Anomaly Thumbnail
Aerospace • Artificial Intelligence • Hardware • Machine Learning • Software • Defense • Manufacturing
Centennial, CO
300 Employees
Fortune Brands Innovations Thumbnail
Manufacturing
Deerfield, IL
10000 Employees
Amalgamated Sugar Thumbnail
Food • Greentech • Agriculture • Industrial • Manufacturing
Boise, Idaho
768 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account