POSITION SUMMARY:
IT Specialist, Tier I - Provides user support in the Information Technology Department.
Starting pay: $21-24 per hour DOE
Work schedule: Monday - Friday, 8:30 AM to 5:00 PM, with occasional weekend work based on business needs.
DUTIES AND RESPONSIBILITIES:
- Provide user support on day-to-day IT issues in assigned geographical area.
- Serve as site support technician issues in assigned geographical area.
- Provide technical assistance to computer system users.
- Answer questions and resolve computer problems for clients in person, via telephone or from remote location.
- Provide assistance concerning the use of computer Hardware and Software, including Printing, Installation, Office365, Exchange, E-Mail, and Operating Systems.
- Other tasks as assigned.
QUALIFICATIONS:
All employees must adhere to the below Company Values:
Respect: Above Anything Else
Integrity: Do the Right Thing
Growth: One Step at a Time
Humility: Actions Speak Louder
Teamwork: Stronger Together
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements, listed below, are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Applicants must be 18 years old, or older, be authorized to work in the U.S., and have a valid driver's license and professional appearance.
EDUCATION and/or EXPERIENCE:
Two years experience in IT service and technology.
COMPUTER/SOFTWARE SKILLS:
Desktop/Laptop management, Software installation and troubleshooting, use of Help Desk Ticketing systems, Internet, Microsoft Office Products
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to stand and walk, talk and hear, and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee may be required to lift up to 50 pounds.
WORK ENVIRONMENT:
Office environment with visits to automobile dealerships.
NOTE:
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job and to require that additional or different tasks be performed as circumstances dictate.
We are an Equal Opportunity Employer
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What We Do
Ken Garff founded his business in 1932 upon the principles of honesty, integrity, personalized customer service, and being a good corporate citizen. Today, Ken Garff has more than 50 locations throughout Utah, Texas, Iowa, Nevada, Michigan, and California. To distinguish and strategically position its dealerships, Ken Garff recently retooled its brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You." Despite the company's growth and changes within a challenging market place, Ken Garff is going to great lengths to keep alive and well the principles upon which Ken founded the company, of providing an unsurpassed experience for every customer, every time. Ken Garff believes in giving back to the communities in which it serves. Since Ken founded his business over 81 years ago, the company has given millions of dollars and thousands of hours to schools, charities and community organizations. Why Work for Ken Garff? Ken Garff recognizes the importance of a benefit program that provides protection to our employees and their families. A comprehensive benefits program has been created to fulfill a wide range of needs. Benefits available to employees include: • Competitive Compensation Package • Medical , Dental and Vision • 401K Plan with Company match • Paid Time Off • Holiday Pay • Volunteer Time Off Program • Year-end bonus program for all employees • Personal Wellness Plan • GarffCare Roadside Assistance Program • Discounts on Parts and Service and More! Ken Garff is an Equal Opportunity Employer ((We Hear You))
