IT Software Engineer

Meet the Team 

Join our diverse and inclusive Supply Chain IT team and be a part of one of the top Supply Chains in the world! 

Our team is dedicated to delivering exceptional services, tools, platforms, and data that are essential for powering one of the top Supply Chains in the world. 

At Cisco, we prioritize innovation and evolution to provide our Supply Chain team with a competitive advantage. This includes optimizing and automating business process systems, effectively utilizing cloud service providers, and developing cutting-edge in-house solutions.   

You'll have the opportunity to join a dynamic, empowered, and collaborative team that values diverse perspectives and inclusive practices, all focused on building, supporting, and enhancing a seamless end-to-end Orchestrator system. 

We believe that embracing diversity and fostering an inclusive environment are key to driving innovation and achieving success. Our team is committed to ensuring that everyone feels respected, valued, and empowered to contribute their unique ideas and experiences.  

What You'll Do: 

As an IT Analyst / Developer, you will blend functional analysis with hands-on system configuration and development. Operating as a techno-functional contributor within Cisco's Global Supply Chain IT organization, you will work closely with IT architects, business stakeholders, and engineering teams to translate business requirements directly into working software configurations in our enterprise PLM ecosystem. 

In this role, you will actively build and modify data models, configure workflows, customize declarative UI screens, manage list of values (LOVs), and execute deployments across development environments. 

Key Responsibilities: 

• Hands-On System Configuration & Development 

• Data Model Configuration (BMIDE): Assist in creating and modifying business objects, custom attributes, naming rules, revision rules, and Deep Copy Rules (DCR) based on functional specifications. 

• Declarative UI Customization (Active Workspace): Configure AWC tiles, view models, style sheets (XSLT/XML), property layouts, and command placements to enhance user experience. 

• Workflow Template Design: Configure and test standard workflow processes, task assignments, automated rule handlers, and condition paths in Teamcenter. 

• List of Values (LOVs) & Access Rules: Create and maintain dynamic and static LOVs, classification schemas, and Access Manager (AM) rule tree definitions. 
• Requirements Analysis  

• Collaborate with business partners across to understand the business requirements. 

• Create flowcharts, data dictionaries, and fields mapping in Teamcenter. 

3. AI Tooling & Automated Scripting 

• Leverage Enterprise GenAI tools to accelerate analysis, generate test data for complex BOM hierarchies, and draft initial configuration XML/JSON snippets. 

• Write basic automation scripts (Python, shell, or SQL) to validate configuration packages, format data feeds, and assist in routine migration/testing tasks. 

4. Testing, Build Validation & Deployment Support 

• Validate custom configurations and BMIDE template updates in local developer VMs and Sandbox environments prior to promotion. 

• Execute unit testing, smoke testing, and regression scenarios against configured features. 

• Support senior developers in package assembly for CI/CD deployments and participate in sprint Validation and UAT triage sessions. 

5. Technical Documentation & Enablement 

• Document technical configuration guides, BMIDE data dictionary updates, and release notes in Confluence. 

• Assist in troubleshooting lower environment configuration defects and updating training job aids for end users. 

Required Qualifications & Experience: 

• Education: Bachelor's degree in computer science, Information Systems, Industrial Engineering, Business Analytics, Supply Chain Management, or equivalent. 

• Experience: 1-3 years of experience in an IT analyst, software developer, or system configurator role. 

• Technical & Configuration Aptitude: 

• Foundational understanding of object-oriented concepts, relational databases, and data modeling principles. 

• Hands-on exposure to basic coding/scripting (e.g., Python, Java, C++, JavaScript/TypeScript, or SQL). 

• Familiarity with XML, JSON, and web styling/configuration. 

• Analytical & Business Skills: 

• Ability to deconstruct business problems into logical system requirements and configuration steps. 

• Strong communication skills to interact with both business users and core technical engineers. 

• AI Literacy: 

• Active hands-on experience using generative AI tools to assist with documentation, coding, and problem-solving. 

Preferred Qualifications: 

• Enterprise Systems Exposure: Exposure to enterprise software ecosystems such as PLM (Siemens Teamcenter, Agile PLM), ERP, or Supply Chain Sourcing tools. 

• Agile Tooling: Hands-on experience with Jira and Confluence. 

• Data Fundamentals: Knowledge of relational databases, SQL queries, or data analysis/reporting tools (Power BI, Tableau). 

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Disclaimer

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

• be in direct response to an application you have submitted through the company career site
• begin with screening or an interview
• originate from a Cisco email address, and
• be conducted across email, phone, or WebEx

Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.

If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.