IT - Senior Program Manager

Posted 21 Days Ago
Hiring Remotely in USA
Remote
132K-160K Annually
Senior level
Healthtech
The Role
Lead program management for an EHR migration, coordinating cross-functional teams, managing vendor relationships, and ensuring project execution and governance throughout the program lifecycle.
Summary Generated by Built In

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

  • Belonging: We cultivate a space where everyone can show up as their authentic self.

  • Empathy: We seek out diverse perspectives and listen to learn without judgment.

  • Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

  • One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

ROLE OVERVIEW

LifeStance Health is undertaking one of its most significant technology initiatives to date, a multi-year enterprise EHR migration. This Senior Program Manager role sits within the Solutions Delivery team, reporting to the Director of Solutions Delivery, and was created specifically to lead critical workstreams within that program. The person stepping into it will play a central role in building the future technology foundation for the company.

The Solutions Delivery team operates as an expanded program management function, going well beyond standard project coordination to drive complex, cross-functional initiatives from ideation through execution and sustainment. Working directly alongside engineers, architects, data engineers, and integration developers, as well as clinical, operational, and vendor stakeholders, to get the work across the finish line.

COMPENSATION: $132,000 - $160,000/annually in addition to a competitive bonus plan

RESPONSIBILITIES

  • Lead end-to-end program management across assigned EHR migration workstreams, with a focus on integrations, data migration and archival, and system configurations

  • Coordinate cross-functional teams including Engineering, Practice Operations, Clinical Leadership, Revenue Cycle Management, Product Management, and Data, while managing third-party vendor relationships and accountability

  • Build and maintain detailed project plans, milestone tracking, RAID logs, charters, and status reporting frameworks appropriate for a waterfall program with phased waves

  • Own the granular execution detail that migrations require — tracking data export requests, mapping progress, vendor deliverables, and handoff status at every stage

  • Partner with engineering and architecture teams to translate technical requirements into executable project plans and ensure alignment across workstreams

  • Develop and maintain executive-level communications that clearly reflect program status, risks, issues, and mitigation strategies

  • Establish and manage project governance structures and drive accountability across all stakeholders throughout the program lifecycle

  • Identify risks and dependencies proactively, develop mitigation plans, and escalate issues with clear recommendations

  • Document and share project learnings, best practices, and process improvements to strengthen the team's delivery standards over time

  • Act as a strategic partner to internal teams, keeping the focus on outcomes and ensuring the program stays on track against LifeStance's 2030 growth agenda

SKILLS & EXPERIENCE

  • 7+ years of experience in technical program or project management, with demonstrated experience leading EHR migrations at scale — this is a must-have, not a preference

  • Direct experience with EHR migration workstreams including integrations, data migration and archival, and system configurations; candidates with Athena Health experience will be prioritized

  • Proven ability to work directly alongside technical teams — architects, data engineers, and integrations engineers — and manage complex, multi-vendor programs to completion

  • Strong command of waterfall program governance, including phased delivery models, milestone-based tracking, RAID log management, and executive reporting

  • Experience with project management tooling including Smartsheet, Monday.com, or equivalent platforms

  • Exceptional ability to manage detail and execution across parallel workstreams without losing sight of the broader program timeline and dependencies

  • Healthcare IT background strongly preferred

  • PMP or equivalent certification preferred

  • Must be legally authorized to work in the United States without sponsorship

PHYSICAL REQUIREMENTS

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

 

#LI-Remote

#LI-BA1

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at [email protected]. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.

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The Company
HQ: Scottsdale, AZ
2,023 Employees
Year Founded: 2017

What We Do

LifeStance Health is a behavioral health care company focused on providing evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in care settings that include acute inpatient, partial hospitalization, intensive outpatient, outpatient, community-based and in-home. Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better. Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare. Our Values: * Delivering Compassion - We care for people unconditionally and act with empathy always. * Building Relationships - We are collaborative, building enduring relationships to achieve more together. * Celebrating Difference - We respect the diversity of every individual’s lived experiences.

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