IT Quality Intermediate Analyst

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Fintech • Financial Services
The Role
Own performance engineering and non-functional testing solutions for complex applications. Responsibilities include designing test strategies, executing load, stress, volume, capacity, and scalability tests, analyzing application and infrastructure performance, identifying bottlenecks, recommending tuning, producing KPI reports, and collaborating with development, architecture, business, and production support teams. The role also provides technical leadership, mentors small teams, optimizes testing frameworks, and supports Agile delivery.
Summary Generated by Built In

Citi Services CQE team is looking for Senior Performance Test Engineer (IT Quality Intmd Analyst - C11) who will take ownership of one or more applications Performance testing solutions & play SME role to engage with Development, Architect & Business team to gather the requirements & design the Performance testing approach to certify the application changes before Production deployments. This role required to work closely with Global NFT team & expected to lead small team along with NFT practice manager on need basis. Person should have strong knowledge to lead Non-Functional Testing (Performance Testing & Engineering) for applications with complex architecture and should have exposure in monitoring, profiling & analyzing with industry standard tools.


Responsibilities:

This role is for Senior Performance Test Engineer (IT Quality Intmd Analyst - C11) & expected to have SME level knowledge to drive the non-functional testing solution for applications with complex architecture, Middleware application along with Service virtualization & Data Management. Overall responsibility of Performance Engineering and Performance Testing solutions for assigned projects / applications - includes the impact assessments, testing approach, planning, execution, application profiling, metrics analysis, reporting and risk management.

Primary Skills: Performance Testing & Engineering.

Tools: MF Performance Center with Web, Web Services (Rest, Microservices), MQ (Java), Database Testing (ETL), AWR analysis, AppDynamics Profiling, Kibana & Log Analysis, CA Service Virtualization (LISA).


Ability to assess & design the standalone component or End to End Testing approach connecting multiple components in payments flow

Bottom-line responsibility for providing thought leadership and expertise concerning Non-Functional Testing solution for assigned projects.

The implementation and execution of a performance test framework for non-functional testing (load, volume, stress, capacity and scalability) which validate business non-functional requirements.

A strong knowledge of Monitoring tools that allow for analysis of system health and potential bottlenecks. i.e. App Dynamics, Kibana, Splunk etc

Produce and maintain Key Performance Indicators (KPIs) around the testing performed. Manage best in class service quality and manage SLA/OLAs accordingly

In-depth knowledge and working experience with Performance Center, App Dynamics, HP Site scope and other latest Performance Engineer & Performance Testing tools (i.e. CA Lisa Virtualization) and Open Source performance testing tools (Apache JMeter, WebLOAD etc)

A strong knowledge of / experience with profiling application end to end performance and identifying application and hardware / operating systems bottlenecks

Experience in identifying and providing tuning recommendation for various infrastructure components such as Application Servers, Database Servers, Message Buses and Web Servers

Experience of working in Agile testing methodology

Good collaboration & ability to communicate with technical & non-technical stakeholders

Support active contribution in creating performance testing artefacts including Performance test strategy and test plans/estimates, optimization & KPI reports.

Collaboration with other teams including Development, Architect, Business and Production Support

Identify, recommend, and implement framework, strategies and toolsets to optimize test execution, expand test coverage, and reduce risk

Strive towards the continuous process improvement & test framework / scripts optimization to achieve efficient testing solutions

Attention to details & ability to automate repetitive tasks

Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.

Requires basic understanding of how own area integrates within IT Quality to achieve objectives.

Good to have technical & programming knowledge with one or more languages i.e.  Java, Python, Ruby, etc along with AI/ML implementation using Copilot.

Business domain knowledge of Corporate Digital Channels, Payments, Receivable, Treasure & Trade will be added advantage

Good to have exposure for developing stubs and drivers




Qualifications:

6-9 years experience in an IT Quality role. Ability to work independently or within groups on projects assigned

Requires in-depth knowledge, understanding and analytical thought. Exhibits comprehensive knowledge of several areas within IT Quality and has a good understanding of the industry.

Strong understanding of testing processes. In depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management. Must demonstrate confidence in their abilities


Education:

Bachelor’s/University degree or equivalent experience


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Job Family Group: Technology

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Job Family:Technology Quality

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Time Type:Full time

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • 6-9 years of experience in an IT Quality role
  • Bachelor's or university degree, or equivalent experience
  • In-depth knowledge of performance testing and performance engineering
  • Experience with testing processes and multiple phases of the systems development lifecycle
  • Experience with performance testing tools, monitoring, profiling, metrics analysis, and bottleneck identification
  • Ability to work independently and within project teams
  • Experience with Agile testing methodology
  • Strong communication and collaboration skills with technical and non-technical stakeholders
  • Programming knowledge in Java, Python, Ruby, or similar languages
  • Experience with AI/ML implementation using Copilot
  • Business domain knowledge of corporate digital channels, payments, receivables, treasury, or trade
  • Experience developing testing stubs and drivers

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
  • Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
  • Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.

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HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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