The IT Quality Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Key Responsibilities:
Collaborate with development, product, and QA teams to understand project requirements and define comprehensive test strategies.
Design, develop, and maintain robust, scalable, and reusable automated test scripts using Selenium WebDriver in Java.
Design, write, and execute detailed, comprehensive, and well-structured manual test plans and test cases.
Perform thorough manual functional, integration, system, and regression testing.
Conduct exploratory testing to uncover defects and usability issues not covered by formal test cases.
Implement and maintain test automation frameworks (e.g., Page Object Model, TestNG/JUnit, Cucumber BDD) to ensure efficient and organized testing.
Execute automated tests, analyze results, and identify defects, working closely with development teams for resolution.
Integrate automated tests into Continuous Integration/Continuous Delivery (CI/CD) pipelines (e.g., Jenkins, GitLab CI, Azure DevOps) to support agile development practices.
Perform various types of testing, including functional, regression, smoke, sanity and integration testing, leveraging automation where appropriate.
Conduct API testing using tools like Postman or Swagger to validate backend services.
Perform database validation by writing and executing SQL queries to ensure data integrity.
Participate in code reviews of test automation scripts to ensure adherence to coding standards and best practices.
Provide clear and concise reporting on test progress, defect status, and overall product quality to stakeholders.
Continuously research and implement new testing tools, technologies, and methodologies to improve the efficiency and effectiveness of the QA process.
Contribute to the improvement of overall software quality processes and practices within the team.
Required Skills & Experience:
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
5+ years of experience in Quality Assurance with a strong focus on test automation.
Proficient in designing and developing automated test scripts using Selenium WebDriver.
Strong programming skills in at least one object-oriented language (e.g., Java, Python, C#).
Experience with test automation frameworks such as TestNG, JUnit, Pytest, NUnit, or similar.
Solid understanding and practical experience with the Page Object Model (POM) design pattern.
Design, write, and execute detailed, comprehensive, and well-structured manual test plans and test cases.
Perform thorough manual functional, integration, system, and regression testing.
Conduct exploratory testing to uncover defects and usability issues not covered by formal test cases.
Familiarity with version control systems, particularly Git.
Experience integrating automated tests into CI/CD pipelines.
Knowledge of SQL for database validation.
Strong analytical and problem-solving skills with meticulous attention to detail.
Excellent written and verbal communication skills, with the ability to articulate technical issues clearly to both technical and non-technical audiences.
Ability to work independently and as part of a collaborative team in an agile environment.
Preferred Skills & Experience:
Experience with Behavior-Driven Development (BDD) frameworks like Cucumber.
Knowledge of performance testing tools (e.g., JMeter, LoadRunner).
Experience with security testing concepts and tools.
Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).
Understanding of containerization technologies (e.g., Docker, Kubernetes).
Relevant certifications in Quality Assurance or test automation.
Experience with mobile application test automation.
Education & Certifications:
Bachelor's degree in Computer Science, Engineering, or a related technical field is preferred.
Industry certifications (e.g., ISTQB) are a plus.
------------------------------------------------------
Job Family Group: Technology------------------------------------------------------
Job Family:Technology Quality------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
- 5+ years of Quality Assurance experience focused on test automation
- Proficiency designing and developing automated test scripts with Selenium WebDriver
- Strong programming skills in Java, Python, C#, or another object-oriented language
- Experience with test automation frameworks such as TestNG, JUnit, Pytest, NUnit, or similar
- Practical experience with the Page Object Model design pattern
- Experience designing and executing manual test plans and test cases
- Experience performing functional, integration, system, regression, and exploratory testing
- Familiarity with Git or other version control systems
- Experience integrating automated tests into CI/CD pipelines
- Knowledge of SQL for database validation
- Strong analytical, problem-solving, communication, and attention-to-detail skills
- Ability to work independently and collaboratively in an agile environment
- Experience with Cucumber or other Behavior-Driven Development frameworks
- Knowledge of performance testing tools such as JMeter or LoadRunner
- Experience with security testing concepts and tools
- Familiarity with AWS, Azure, or Google Cloud
- Understanding of Docker or Kubernetes
- Industry QA or test automation certification, such as ISTQB
- Experience with mobile application test automation
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
-
Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
-
Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
-
Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
