At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
Who We AreWe are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
Responsibilities
The IT Project Manager leads, plans, and executes technology projects, ensuring they are completed on time, within scope, and on budget. This position exercises independent judgment and provides strategic leadership and planning for program and portfolio management.
Qualifications
Define project scope, manage budgets, direct cross-functional teams, and mitigate risks.
Set and maintain priorities, deadlines and deliverables schedules to meet IT project portfolio requirements.
Manage large, long-range or multiple complex IT software and hardware development projects.
Track project status to identify potential issues and risks that may impact completion dates or that may require corrective action.
Report on and monitor project budgets and expenditures.
Collect information from a variety of written and oral communications to document project requirements and status.
Work in concert with one or more Engineers to establish and maintain project templates and lessons learned.
Collect information from project team members and other relevant parties to assemble IT portfolio status reports and dashboards.
Facilitate discussions and consensus among various project stakeholders.
Ensure that key IT communications are properly documented and made available to relevant stakeholders.
Help teams set up and execute sprints to effectively prioritize and track work.
Analyze and update existing processes and identify areas for optimization and improvement.
What Makes You Stand Out
PMP (or equivalent certification)
3+ years of experience in PM roles
Strong knowledge of Project management principles
ITIL
Strong analytical and troubleshooting skills
Ability to work cross-functionally with IT, Security, HR, and business teams
Strong documentation and communication skills
MBA
*Please note: The listed base salary range applies to candidates based in the US. Compensation may vary depending on location, experience, and role alignment. We are open to qualified candidates working remotely in Canada
Top Skills
What We Do
Why deliver a 2-pound burrito in a 2-ton car? Serve is the future of sustainable, self-driving delivery. Our zero-emissions rovers are designed to serve people in public spaces, starting with food delivery. We partner with platforms and merchants to help local businesses reach more customers. Come join us, we are hiring!
