- General - Leading complex projects from initiation to completion. Managing multiple projects’ scope, stakeholders, and expectations. Developing and implementing project strategies and plans.
- Vendor Management - Oversees the alignment of vendor SOWs with program goals, ensures integration with the broader project portfolio, and manages vendor relationships to optimize program outcomes.
- Resources - Coordinates resource allocation across multiple projects within the program, ensuring that the right resources are assigned to the right projects to achieve program objectives.
- Budget – Manages the program budget, coordinating financial resources across multiple projects within the program, and ensuring that expenditures align with program objectives.
- Quality - Ensures that quality management practices are consistently applied across the program, fostering a culture of quality and coordinating efforts to meet program-level quality objectives.
- Change Management - oversees change management strategies at the program level, ensuring that changes across multiple projects are aligned with program goals and that stakeholders are prepared for and receptive to change.
- Business Case - Collaborates with project managers to integrate individual project business cases into the program's overarching business case, facilitating a holistic view of program objectives, benefits, and risks.
- Stakeholder Management - Orchestrates stakeholder engagement and communication strategies at the program level, fostering collaboration among diverse stakeholders to achieve program success.
- Reporting - Establish a robust system for tracking program-level KPIs and oversees the development of consolidated project reports, facilitating informed decision-making at the program level.
- Governance - Establishes program-level project governance, integrating multiple projects into a cohesive framework, ensuring alignment with program goals and facilitating collaboration among project managers.
- Risk - Oversees risk management across the program, guiding project managers in identifying and mitigating risks while maintaining an integrated view of program-level risks.
- Project Closure - Oversees the coordinated closure of projects within the program, ensuring that all projects are closed in alignment with program objectives, and that key program-level lessons are captured.
- Mentoring & Coaching - Serves as a mentor and coach to project managers within the program, offering strategic guidance and sharing best practices to enhance their program management capabilities.
- Process Improvements - Promotes a culture of continuous improvement across the program, working with project managers to identify and implement process enhancements that drive efficiency and effectiveness.
Minimum Education or Certifications Required
- Bachelor's or Master's degree in a relevant field.
- Project Management Professional (PMP) certification or equivalent.
Minimum Experience or Skills Required
- 6-8 years of experience in project management or related roles, including leading large-scale projects and managing cross-functional teams, with minimum 5 years of Agile projects.
- Experience managing multiple projects or a small program.
- Familiarity with program management methodologies and tools.
- Demonstrates exceptional communication skills, orchestrating communication strategies that foster collaboration among program stakeholders, sponsors, and project managers to achieve program success.
Physical Requirements and Working Conditions
Disclaimer
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.
Top Skills
What We Do
As the leading pupil transportation solutions provider for school districts in North America, First Student provides the best start and finish to every school day. Our teams complete five and a half million student journeys each day, moving more students than all U.S. airlines combined. We operate more than 44,500 vehicles in 41 U.S. states and 8 Canadian provinces/territories. What makes First Student the right choice for your school district's needs? Our partnerships: We believe great transportation is always the result of close, trusted partnerships with the school districts we serve. Understanding that needs change sometimes throughout the school year, our goal is to remain responsive to your district's needs. We work closely with school districts to ensure the transportation solutions we provide represent a collective, forward-thinking response to the needs of your district and community. Our engagement: We believe education offers a child – and their family – the foundation needed to lead a productive and successful life. We support education by making sure children have a safe and reliable way to get to and from school each day. Students start and end their school days with us, and we recognize the opportunity we have to impact each student’s day in a positive manner. Our people: Our people are our advantage. With a team of highly-trained drivers and the industry’s strongest safety record, we’re able to leverage the best practices, technologies and processes needed to deliver quality, consistent service. Visit http://www.firststudentinc.com for more information about how First Student is Caring for students, today, tomorrow, together.®
