Jobs at First Student

Leads student services programs and initiatives supporting student behavior, safety, transportation, and location performance. Manages implementation, training, stakeholder relationships, risks, quality improvements, presentations, metrics, reporting, program materials, and contracted subject matter experts. Coaches teams, ensures regulatory compliance, supports continuous improvement, and manages special projects. Travel up to 50% is required.

Supports general business operations through administrative assistance, data research and analysis, report preparation, budgeting support, project coordination, and support for managers and staff. Performs basic tasks under direct supervision and handles routine issues while escalating complex matters. Requires communication, collaboration, judgment, multitasking, and prioritization skills.

As a Full Time Bus Monitor, assist the driver with safe transport of students, ensuring their safety and well-being throughout the journey.

Provides phone, email, and in-app support for customer-facing transportation applications, dashboards, and related tools. Resolves issues, documents incidents, tracks performance and KPIs, escalates complex technical or data-quality concerns to Tier II support, and communicates customer feedback to internal teams. The role also delivers scheduled and impromptu training, maintains thorough escalation records, and supports help desk operations across extended weekday hours.

Leads transformational enterprise programs from governance through go-live, managing implementation partners, integrated plans, requirements, risks, dependencies, testing, data conversion, cutover, and hypercare. Secures executive alignment, directs matrixed teams, tracks benefits and KPIs, manages cross-functional stakeholders, and provides decision-ready recommendations. Requires substantial enterprise program leadership, system implementation, process improvement, and senior stakeholder management experience.

Réceptionner, vérifier, étiqueter, entreposer et documenter les pièces et fournitures. Servir les clients au comptoir, commander les pièces hors stock, gérer les retours et consignes, surveiller les niveaux d’inventaire, maintenir l’organisation du magasin et préparer les rapports et dossiers connexes.

Leads accounting, financial analysis, budgeting, forecasting, reporting, audit oversight, variance analysis, capital planning, and financial strategy for a large region generating $400M–$800M annually. Advises senior executives on profitability, cost management, growth opportunities, contract financial models, and performance improvement while ensuring compliance with corporate finance policies and controls.

Own the strategy, roadmap, lifecycle, budgets, vendors, and delivery of two transportation technology products. Partner with business owners to turn user needs into prototypes, specifications, acceptance criteria, and evaluations. Direct AI coding agents from discovery through production, validate software quality and safety, define privacy and data requirements, and lead a growing team toward agentic development. Manage commercialization, metrics, contracts, and cross-functional stakeholder relationships while developing team capability and shipping measurable product improvements.

Provides customer service in a transportation call center by answering inquiries, explaining procedures, entering trip and appointment information accurately, documenting authorizations, and maintaining adherence to schedules and performance standards. Requires clear English communication, computer and telephone skills, customer-service etiquette, and a high school diploma or equivalent. The role is Monday through Friday in an office-based call center environment.

Conducteurs de berlines scolaires transportent en toute sécurité des élèves vers l'école. Ils effectuent des inspections de véhicule, aident à l'embarquement/débarquement, et doivent être attentifs aux enfants.

The Monitor/Aide oversees passenger safety, assists drivers, conducts inspections, and communicates with passengers and school personnel during routes.

As a School Bus Monitor, assist students during boarding and exiting, ensure safety rules are followed, and support their needs during transport.

Gère le programme de santé et sécurité d’un établissement de transport scolaire. Mène les enquêtes d’incidents et de collisions, assure la conformité réglementaire, analyse les tendances de sécurité avec Power BI, supervise les audits et plans d’amélioration, forme les employés et suit la performance des conducteurs. Collabore avec les gestionnaires, les équipes régionales, les employés, les syndicats et les experts en sinistres afin de maintenir un environnement de travail sécuritaire.

Supports employee experience, engagement, retention, recognition, and internal communications initiatives. Responsibilities include assisting with HR programs and events, preparing employee resources, researching engagement practices, organizing program data, drafting and editing internal communications, creating presentation and communication materials, tracking deadlines, and coordinating with HR and Marketing Communications partners.

Supports financial close processes, journal entries, account reconciliations, accrual calculations, management reporting, variance analysis, and working-capital cash-flow reporting. Maintains records for profit and loss, taxes, liabilities, and assets; researches discrepancies and prepares special financial reports. Requires accounting expertise, GAAP knowledge, Excel proficiency, confidentiality, organizational skills, and up to 10% travel.

Leads North American procurement across three operating companies and more than $2 billion in annual expenditures. Develops and executes sourcing, supplier management, cost reduction, supply chain, and procurement strategies; partners with Presidents and CFOs; establishes performance metrics; and leads a large procurement organization. Requires extensive procurement leadership experience, strategic sourcing expertise, strong communication and leadership skills, English proficiency, and 10–20% domestic and international travel.

Grows regional charter transportation revenue by prospecting, developing new business, managing complex sales cycles, and converting inquiries into bookings. Maintains strategic relationships with customers, decision-makers, operations teams, and internal charter center partners to drive retention and account growth. Leads presentations, proposals, and bids; researches transportation market opportunities; attends industry events; and targets large-volume accounts. Requires 25% travel.

Assists with defending employment discrimination and wage complaints by reviewing charges, investigating facts, interviewing witnesses, interpreting laws and policies, preparing position statements and evidentiary documents, coordinating with counsel, and supporting hearings, mediations, and settlements. Maintains EEO complaint databases and files, manages intake and notifications, and oversees administrative processes for discrimination complaints.

Prepares financial reports, journal entries, account reconciliations, and financial analytics under supervision. Supports general ledger maintenance, accounting process re-engineering and automation, management reporting, resource and tax strategy analysis, budget assumptions, and fixed-asset accounting for property and right-of-use assets.

Senior individual-contributor responsible for enterprise architecture across First Student's AWS-based custom digital products. Own cloud architecture, shared services, integrations, and agentic/autonomous development guardrails. Build landing zones, golden paths, policy-as-code for security/FERPA compliance, and reference implementations to enable teams. Advise leadership, evaluate emerging tech (EV, IoT, AI), and design operating-model and team topologies to support scalable, safe delivery.