IT Project Manager

Cash Depot is the largest independent provider in the United States specializing in retail cash management, consumer financial services, ATM solutions, and air/vac systems. An award-winning provider of financial technology, equipment, and services since 1983, we are supported by more than 270 operational employees and 160 nationwide service technicians. Our team is dedicated to meeting our partners’ needs through top-rated customer service, innovative technology and applications, durable equipment, and dependable on-site maintenance.

Join a company where your contributions directly pay off.
We believe in sharing success with our employees, which is why our benefits are designed to invest in you—now and in the future:

• Generous Profit‑Sharing Bonus — share directly in the company’s success and reap the rewards of what we build together
• Competitive Medical, Dental & Vision coverage
• Company‑paid Life Insurance & Short‑Term Disability
• Paid Holidays and PTO
• Medical Deductible Reimbursement & Wellness Benefit Programs
• 401(k) with Company Match

As the IT Project Manager, you will be responsible for leading and managing technology projects from initiation through implementation and post-deployment support. You will work closely with business stakeholders, technology teams, vendors, and leadership to ensure projects are delivered on time, within scope, within budget, and aligned with strategic business objectives.

This role provides governance, risk management, communication, and coordination across multiple concurrent initiatives while driving accountability, operational efficiency, and successful project outcomes throughout the organization.

Include the following. Other duties may be assigned.

• Lead the planning, execution, monitoring, and delivery of IT projects and strategic initiatives.
• Develop and maintain project plans, schedules, budgets, resource plans, project documentation, and status reporting.
• Ensure projects are delivered on time, within budget, and according to approved business requirements.
• Manage project scope, identify changes, and maintain appropriate change management and control processes.
• Coordinate cross-functional teams to achieve project objectives and desired business outcomes.
• Serve as the primary point of contact for project stakeholders, providing leadership and project direction throughout the project lifecycle.
• Facilitate communication between business units, technology teams, vendors, and executive leadership.
• Provide regular project status updates, project metrics, and progress reports to stakeholders and leadership.
• Manage stakeholder expectations and proactively resolve concerns, conflicts, and project barriers.
• Identify project risks, dependencies, and potential obstacles that may impact delivery timelines or project success.
• Develop mitigation strategies, contingency plans, and corrective actions to address project risks and issues.
• Track and manage project issues through resolution and escalate critical concerns when necessary.
• Establish and maintain project governance standards, methodologies, and best practices.
• Ensure compliance with organizational policies, security requirements, and regulatory standards.
• Maintain project documentation, status reports, meeting minutes, decision logs, and project records.
• Monitor project health, performance metrics, milestones, and deliverables.
• Coordinate internal resources and external vendors to support project execution and successful delivery.
• Manage vendor relationships and monitor performance against project commitments, timelines, and contractual obligations.
• Promote project management best practices and continuous improvement across the organization.
• Conduct post-project reviews and lessons-learned sessions to identify opportunities for improvement.
• Support portfolio planning, project prioritization, and strategic technology initiatives.
• Utilize project management tools and methodologies to drive accountability, transparency, and project success.

(Education, Experience, Skills, Abilities)

• Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field required.
• PMP, PRINCE2, Agile, Scrum Master, or equivalent project management certification preferred.
• Minimum of 5 years of project management experience leading technology projects.
• Experience managing software development, infrastructure, cloud, and business application projects.
• Experience working with cross-functional teams, business stakeholders, and external vendors.
• Experience managing project budgets, schedules, resource allocation, and project governance.
• Strong project planning, organization, and time management skills.
• Excellent communication, presentation, and stakeholder management abilities.
• Knowledge of Agile, Waterfall, and hybrid project management methodologies.
• Strong problem-solving, decision-making, and conflict resolution skills.
• Experience with Microsoft Project, Azure DevOps, Jira, or similar project management platforms.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong understanding of IT systems, infrastructure, software development, and business processes.
• Ability to work independently with minimal supervision while maintaining a high level of accountability.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements: Sitting, 5-8 hours per shift; talking, hearing and eye/hand/foot coordination, lift up to 10 lbs. up to 2 hours per shift. The following activities are performed, but rarely: standing, walking, lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, and repetitive motions. Does not require strenuous physical effort. Overall work time is spent 95% in the office and 5% outside of the office.

Mental Requirements: While performing duties of this job, employee is regularly required to do the following: read, analyze data, manage multiple priorities, coordinate resources, solve problems, communicate project information, develop plans, procedures, goals, strategies, and project methodologies, evaluate project performance, and direct project activities to achieve objectives. The following activities are performed, but rarely: weighing and/or measuring.

Work Environment: While performing duties of this job, employee is rarely exposed to extreme cold, extreme heat, temperature changes, wet or humid conditions, noise, vibration, hazards, or atmospheric conditions.

• Maintain effective working relationships with team members, business stakeholders, and external partners through strong leadership, communication, and collaboration.
• Responsible for ensuring exceptional service is delivered to both internal and external clients by supporting technology initiatives that drive business success.
• Demonstrate enthusiastic support of corporate mission, core values, and long-term objectives.
• Perform job duties within organizational policies, procedures, service standards, and applicable state and federal laws.

Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.