IT Project Manager - Digital Account Management

Posted 2 Days Ago
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Durham, NC, USA
In-Office
Senior level
Fintech
The Role
Leads IT project delivery for digital account management products and services. Implements project management and scaled delivery practices, improves collaboration, drives continuous improvement, and coordinates cross-functional teams through end-to-end development and iterative deployments. Partners with Product and Engineering leaders to prioritize work, resolve roadblocks, manage organizational change, and deliver business and technology solutions efficiently, collaboratively, and at speed.
Summary Generated by Built In
Fidelity will not provide immigration sponsorship for this position.Job Description:

The Role


As an IT Project Manager, you will play a crucial role in optimizing the delivery of high value products and services to our customers. You will work directly on teams to implement and improve delivery practices, foster collaboration, and drive continuous improvement. 


The Expertise and Skills You Bring
  • Bachelor’s degree or equivalent experience. 
  • Progressive years of experience in a dedicated project management role. 
  • Deep expertise in multiple project management methodologies and scaling frameworks. 
  • Proven track record of successfully implementing scaled practices. 
  • Strong leadership skills and ability to influence. 
  • Advanced knowledge of agile software development practices. 
  • Experience with organizational change management. 
  • Expertise in metrics and data-driven decision-making. 
  • Excellent problem-solving and conflict-resolution skills at both team and organizational levels. 
  • You are a proven change agent capable of enabling teams and individuals from across different functions, experiences and geographies to deliver as they work through new and unfamiliar situations
  • You are an intellectually curious and insightful team leader who can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery

The Team


We support cross-functional delivery teams focusing on end-to-end development, along with iterative deployment of an array of solutions for internal stakeholders and intermediary clients (i.e., Advisors, Trusts, Banks, Institutions, et al).  Our talented team of IT Project Managers engage with all team members, partner closely with Product and Engineering management to promote prioritized work items, lead the daily operation to deliver optimal business and technology solutions to production.  We demonstrate the leadership behaviors valued at Fidelity, we evolve and sustain an innovative culture that emphasizes efficiency, collaboration, quality, and speed to market to achieve prioritized business outcomes.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Skills Required

  • Bachelor's degree or equivalent experience
  • Progressive experience in a dedicated project management role
  • Deep expertise in multiple project management methodologies and scaling frameworks
  • Proven track record implementing scaled practices
  • Strong leadership and influencing skills
  • Advanced knowledge of agile software development practices
  • Experience with organizational change management
  • Expertise in metrics and data-driven decision-making
  • Excellent problem-solving and conflict-resolution skills at team and organizational levels
  • Ability to enable cross-functional teams through new and unfamiliar situations
  • Experience leading teams and developing solutions to delivery challenges and roadblocks

Fidelity Investments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.

  • Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
  • Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
  • Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.

Fidelity Investments Insights

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The Company
HQ: Boston, MA
58,848 Employees
Year Founded: 1946

What We Do

At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.

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