Job Title: IT Project Coordinator
Department: Information Technology
Reports To: IT Project Manager
FLSA: nonexempt
Grade: 7
Position Summary
We are looking for a highly organized and motivated IT Project Coordinator to join our growing team. In this role, you will work closely with the IT Project Managers and cross-functional IT teams to help plan, execute, and deliver technology projects on time and within scope. This is an excellent opportunity for an emerging professional to gain hands-on experience in IT project lifecycle management, agile methodologies, and team coordination.
Essential Functions and Responsibilities
Project Coordination: Work with IT Project Managers and assist in the planning and execution of IT projects, including software development, infrastructure upgrades, and system integrations.
Meeting Management: Schedule and facilitate and/or assist with project meetings, capture detailed meeting minutes, and distribute action items.
Documentation: Create, maintain, and update project documentation, including project charters, schedules, status reports, and process flows.
Task Tracking: Monitor project progress using project management tools (e.g., Azure DevOps, MS Project/Planner, Jira) and ensure team members are updating their task statuses.
Communication: Act as a liaison between the IT team and business stakeholders, ensuring clear communication of project updates, risks, and roadblocks.
Risk Management: Assist in identifying potential project risks and bottlenecks and help escalate them to senior leadership when necessary.
Quality Assurance: Support basic testing and QA efforts to ensure project deliverables meet the agreed-upon requirements.
Other Responsibilities: Perform additional duties as assigned
Required Education, Experience, and Skills
Education: Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field (or equivalent practical experience).
Experience: 1+ years of experience in an IT, project coordination, or administrative role.
Methodology Knowledge: Basic understanding of project management methodologies (Agile, Scrum, Waterfall) and the Software Development Life Cycle (SDLC).
Technical Literacy: Comfortable discussing technical concepts with software developers, system administrators, and non-technical stakeholders. Familiarity with Office 365 and Microsoft Office software applications, including Excel, Word, PowerPoint and Outlook.
Soft Skills: Exceptional organizational skills, strong written and verbal communication, a proactive problem-solving mindset, and an ability to manage multiple tasks, prioritize effectively, and meet deadlines.
Preferred Education, Experience, and Skills
Experience using project management software (e.g., Azure DevOps, MS Project/Planner, Jira, Smartsheet).
Entry-level certifications such as Certified associate in project management (CAPM), Certified ScrumMaster (CSM), or ITIL Foundations.
Familiarity with data analysis or basic reporting tools (e.g., Excel/Google Sheets pivot tables).
Skills Required
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or equivalent practical experience
- 1+ years of experience in IT, project coordination, or administrative role
- Basic understanding of project management methodologies (Agile, Scrum, Waterfall) and the SDLC
- Familiarity with project management and task tracking tools (Azure DevOps, MS Project/Planner, Jira, Smartsheet)
- Proficiency with Office 365 and Microsoft Office applications including Excel, Word, PowerPoint, Outlook
- Strong organizational, written and verbal communication, and multitasking skills
- Experience with project documentation, meeting minutes, status reporting, and basic QA/testing support
- Entry-level certifications such as CAPM, CSM, or ITIL Foundations
- Familiarity with basic data analysis or reporting (e.g., Excel pivot tables)
What We Do
The Massachusetts School Building Authority (MSBA) is a quasi-independent Massachusetts government authority that reforms and funds capital improvements in public schools. It partners with municipalities and school districts to plan and construct affordable, sustainable, energy-efficient, educationally appropriate, and cost-effective facilities. Through dedicated sales-tax revenue and grant programs, MSBA reimburses communities and manages a statewide pipeline of school construction and repair projects.
