2COMS Consulting Pvt. Ltd.

IT Product Manager AMS //Mumbai // 5-8 Yrs

Posted Yesterday

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Mumbai, Maharashtra, IND

In-Office

Senior level

Agency • Professional Services • Consulting

The Role

Manage business applications and IT products, ensuring smooth operations, enhancements, provider performance, issue escalation, service budgets, invoicing, compliance, documentation, and vulnerability remediation. Advise business and IT stakeholders, coordinate global service processes, and support transition projects and service improvements.

Summary Generated by Built In

About the client:

Join the Mumbai-based technology hub of a global insurance powerhouse, where innovation meets the stability of a leading international group. This captive IT organization serves as a critical engine for the group’s worldwide digital transformation, leveraging a startup-inspired mindset to build complex, customer-centric insurance solutions. We are currently facilitating the search for high-caliber talent to join this inclusive, performance-driven environment that offers structured career roadmaps, bespoke professional development, and the opportunity to impact a global value chain.

Designation : IT Product Manager AMS

Location: Hiranandani Garden, Powai, Mumbai

Only candidates currently residing in Mumbai or those willing to relocate to Mumbai should apply.

Role Description:

Supporting smooth application operation and development of small enhancements for multiple applications
Taking over the internal product responsibility for Business managed applications (BMA), IT products or product groups
Planning, controlling and monitoring of external providers with regards to capacity, performance and result quality for applications or application groups in the area of responsibility
Escalation management regarding tickets or general issues, set up alignment calls with customers
Taking responsibility for or participating in the planning, managing and reporting of all global cost elements of the service budgets as well as verification of monthly invoicing
Advising business departments or IT colleagues on service offerings
Collaborating in transition projects and in the further development of the service in general
Creating and maintaining procedures for existing processes and documentation around knowledge management, compliance regulations and vulnerability remediation
Ensuring compliance based on internal and external regulations

Requirements

Required Skills and Tools :

University degree in IT or business information management or equivalent qualification
Sound IT software development and cloud infrastructure experience as well as quality and result orientation
Basic Experience in managing external service providers ideally in an offshore model
Ability to think in a global meta-organizational as well as networked manner
Talent in capture things quickly as well as structure and orchestrate topics
Strong planning, coordination and organizational skills to ensure smooth AMS processes and as well to assist the Service Manager or the customer directly
Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas
Confidence, assertiveness and strong commitment
Fluent command of Business English
“Cultural awareness”

Benefits

Job Location: Hiranandani Garden,Powai,Mumbai

Only candidates currently residing in Mumbai or those willing to relocate to Mumbai should apply.

Skills Required

University degree in IT, business information management, or equivalent qualification
Software development and cloud infrastructure experience
Experience managing external service providers, ideally in an offshore model
Strong planning, coordination, and organizational skills
Ability to structure and orchestrate topics in a global, networked environment
Fluent business English
Flexibility, curiosity, creativity, and openness to new ideas
Confidence, assertiveness, and strong commitment
Cultural awareness

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The Company

10,515 Employees

Year Founded: 1999

What We Do

2COMS is an India-based recruitment and manpower consultancy that helps organizations meet workforce needs through leadership hiring, general and IT staffing, apprenticeship management, international recruitment, gig workforce solutions, payroll and compliance, and HR technology. The company serves employers across industries while connecting job seekers with domestic and global opportunities through technology-enabled, end-to-end workforce and talent-management services.