AAA Club Alliance is currently seeking a IT PMO Manager to join us in Wilmington, DE.
This role follows a hybrid work schedule and will require on-site presence Tuesday through Thursday.
The primary duties of the IT PMO Manager are:
Establishes a high-performing team, leads through servant leadership and establishing trust and empowers the team to perform their work.
Establishes vertical movement and promotion opportunities within the team through regular performance evaluations, development plans and 1:1 meetings.
Coordinates efforts with Project Portfolio Team to ensure transition from Initiation Phase to Planning Phase is seamless between teams.
Is Lead Point of Contact for executing approved Projects.
Partners with the EPMO Portfolio Manager in handing over Projects from Initiation to Planning and Execution.
Links Portfolio Project Managers with Implementation Project Managers to create professionally-detailed Project Management Plans: Scope, Timeline, Budget, Procurement, Communication, Resource, Change, Risk and Stakeholder, to successfully set project up for successful execution.
Executes all Portfolio Projects and Programs on time, on budget and to a high quality.
Obtains formal signoff from Sponsors and Owners, showing acceptance that projects were delivered according to agreed expectations.
Minimum Qualifications:
Bachelor’s Degree in Business, Project Management, or related field is required. Master’s Degree a plus, but not required. Equivalent work experience may be considered in lieu of degree. Project Management experience in IT, Insurance, Automotive, Commercial and Retail Fit-Out a strong plus.
10+ years of Project, Program Management experience in Business, IT or Retail/Commercial.
3–5 years of experience managing a team is required.
Project Management Professional (PMP), or equivalent, is required. Program Management Professional (PgMP) is a plus.
Strong desire to develop in the career of project management and leadership
Ability to coach & mentor others as Project Management grows within the overall organization.
Knowledge of, and interest in, AAA Applications and Services
Strong Leadership, Organization, Attention to Detail, Presentation and Communication Skills are a must.
Strong Project Management, Scope Management, Time Management, Budget Management (Cost Management), Communication Management, Purchasing Management, Resource Management, Change Management, Risk Management and Stakeholder Management skills are required.
At AAA, your success is our success. What we can offer you:
The starting base compensation for this position is $100,384 to $170,815.
*The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.*Comprehensive health benefits package.
Up to three weeks of paid time off accrued during your first year.
Annual Bonus Plan.
401(K) plan with company match up to 7%.
Professional development opportunities and tuition reimbursement.
Paid time off to volunteer & company-sponsored volunteer events throughout the year.
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability.
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Information TechnologySkills Required
- Bachelor's Degree in Business, Project Management, or related field is required
- 10+ years of Project, Program Management experience in Business, IT or Retail/Commercial
- 3-5 years of experience managing a team
- Project Management Professional (PMP), or equivalent, is required
What We Do
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, but have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.









