ITOT Senior Systems Engineer
New-Indy Containerboard (NICB) is a privately owned manufacturer and supplier of containerboard and corrugated packaging, formed in 2012 as a joint venture between The Kraft Group (Boston) and Schwarz Partners (Indianapolis). With approximately 2,000 employees and operations spanning from Southern California to the coasts of the Carolinas, NICB operates four paper mills, including three that use 100% recycled fiber and one that produces high-performance virgin linerboard. NICB combines diverse manufacturing capabilities with a commitment to quality, customer service, and environmentally conscious manufacturing.
Supporting these interconnected operations requires resourceful, dynamic people, dependable technology, and forward-thinking solutions. We’re seeking a hands-on IT/OT Senior Systems Engineer to strengthen the critical infrastructure that supports our business. If you thrive on complex technical challenges, we'd love to hear from you!
Job Description:
This role has a keen focus on server management, ensuring infrastructure solutions are scalable, secure, resilient, and aligned with business objectives across NICB’s 24/7/365 manufacturing facilities in North America. The ideal candidate will directly perform complex infrastructure work, provide technical analysis and support and operate as a subject matter expert for systems management.
Key responsibilities: Server Management (75%) including backup and recovery, IT Networking (25%).
Skills & QualificationsRequired Skills & Qualifications:
- Minimum of 7+ years of Server Management and IT Networking experience
- Advanced architecture, deployment, and management of mission-critical compute platforms (VMware ESXi/vCenter required) engineered for continuous 24/7/365 operational availability and zero-downtime maintenance windows
- Expert-level hands-on management of enterprise rack/blade hardware (e.g. Dell PowerEdge, HPE ProLiant) and SAN/NAS storage architectures (e.g., Dell PowerStore/PowerMax, HPE Nimble, Pure Storage)
- Design, maintenance, and testing of enterprise backup solutions (e.g., Rubrik, Veeam or Cohesity), including air-gapped backups, immutable storage, and rapid operational recovery plans to recover plant systems for hardware failure or cyber incident
- Implementation and maintenance of hyperconverged infrastructure (HCI) and ruggedized edge compute nodes deployed in plant/field environments
- Knowledge of core storage networks (specifically 1–100Gbps Ethernet, layer 2/3 switching, routing, VLANs)
- Understanding of the Purdue model and experience operating segmented networks to protect critical operational technology assets
Highly-Preferred Skills & Qualifications:
- 10+ years of Server Management and IT Networking experience
- Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning
- Experience within or supporting 24/7 manufacturing environments
- Experience with hyperconverged infrastructure (e.g., VxRail, SimpliVity)
- Active Directory, Group Policy, and Microsoft 365 administration
Nice-to-Have Skills & Qualifications:
- Bachelor’s in Business, IT, or similar discipline, or equivalent technology work experience
- Familiarity with fundamental principles of ITIL, especially change management/MOC processes
- Knowledge of applicable data privacy practices and laws, and adherence to privileged access principles
- Experience with patching processes
- Root-cause analysis: resolves underlying problems, not just symptoms
Work Conditions:
- 40-hour on-site workweek; emergency call-in availability for 24-hour production environment
- Ability to lift 30 lbs. unassisted
- On average, 25% travel may be required for offsite software and system integration efforts
Learn more about New-Indy at www.newindycontainerboard.com or follow us on LinkedIn.
Ready to make an impact? Apply today. We look forward to hearing from you!
Skills Required
- 7+ years of server management and IT networking experience
- Advanced architecture, deployment, and management of mission-critical compute platforms
- VMware ESXi and vCenter experience
- Enterprise rack and blade hardware management, including Dell PowerEdge or HPE ProLiant
- SAN/NAS storage architecture experience, including Dell PowerStore/PowerMax, HPE Nimble, or Pure Storage
- Design, maintenance, and testing of enterprise backup solutions such as Rubrik, Veeam, or Cohesity
- Experience with air-gapped backups, immutable storage, and operational recovery plans
- Hyperconverged infrastructure and ruggedized edge compute experience
- Knowledge of 1–100 Gbps Ethernet, Layer 2/3 switching, routing, and VLANs
- Understanding of the Purdue model and segmented networks protecting operational technology assets
- 10+ years of server management and IT networking experience
- Experience supporting 24/7 manufacturing environments
- Hyperconverged infrastructure experience with VxRail or SimpliVity
- Active Directory, Group Policy, and Microsoft 365 administration
- Bachelor's degree in Business, IT, or a related discipline, or equivalent technology experience
- Familiarity with ITIL and change management/MOC processes
- Knowledge of data privacy practices and privileged access principles
- Experience with patching processes
- Root-cause analysis skills
- Ability to work onsite 40 hours per week and provide emergency call-in support
- Ability to lift 30 pounds unassisted
- Ability to travel approximately 25%
New-Indy Containerboard, LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New-Indy Containerboard, LLC and has not been reviewed or approved by New-Indy Containerboard, LLC.
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Fair & Transparent Compensation — Pay is considered competitive for operator, maintenance, and technical roles, and is a primary reason many take or remain in these jobs. Feedback suggests compensation is viewed more favorably than broader workplace factors.
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Strong & Reliable Incentives — Overtime opportunities are commonly available and can materially boost total earnings for hourly workers. Bonus opportunities are also part of the package in some roles.
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Retirement Support — A 401(k) match features alongside disability and life insurance as part of a solid core benefits offering. Feedback suggests the retirement component is a relative strength within the package.
New-Indy Containerboard, LLC Insights
What We Do
New-Indy Containerboard is an independent, privately-owned manufacturer and supplier of corrugated boxes, recycled containerboard, and virgin linerboard within the industrial packaging industry. With over 2,000 employees and operations based in the United States, the company specializes in producing recycled and virgin containerboard products for the corrugated box industry, ensuring a strategic balance between recycled fiber and virgin kraft in its manufacturing process.
