Fortune 500 global provider of water, hygiene and energy technologies and services to the food, energy, healthcare, industrial and hospitality markets. The company was founded in 1923 and has more than 40,000 employees along with over $12 billion in annual revenue.
Job DescriptionSummary:
This role is responsible for monitoring the production batch schedules for CA7 & UC4. Ideal candidate will have 1-2 years of experience with CA7 & UC4 but at a minimum has a strong understanding of batch run process, production control and job scheduling.
- Monitor Production Batch Schedules using CA7 and UC4
- Monitor scheduling components, mainframe and other open system performance
- Acknowledge Critical/Warning/Informational alerts depending on the severity and client impact
- Manage Backup Recovery Tape Library, offsite tape storage contents, and WMS system backup
- Facilitate support for documented requests
- Perform Password Resets on selected systems
- Perform UC4 Transports from staging to production
- Work closely, and in coordination with, other Operators to ensure proper shift turnover takes place between shifts
- Log all incidents in the ITIL ticketing system
- Work with the Ecolab Monitoring and Escalation Center to communicate outages and resolutions
- Global SPOC for technical support and escalation related to batch scheduling
Basic Qualifications:
- Any knowledge or previous experience of the following would be helpful: AIX/UNIX, Windows, TSM/NetBackup, SAP, AS400, Mainframe, CA7 Job Scheduler, UC4 Job Scheduler, OPSMVS, Computer Operations, Production Control/Job Scheduling.
- 1-2 years of experience working in a shift based Operations Monitoring setting
- Knowledge if IT Incident Management processes & tools
Preferred Qualifications:
- 3-5 years of experience in an Enterprise Operations environment
- Excellent Problem Solving Skills
- Exceptional customer service/technical support skills and a commitment to providing an exceptional level of service
- Exceptional communication skills
- The ability to balance multiple tasks and priorities
All information will be kept confidential.
Neil Cervantes
National Talent Advisor | TrueBridge Resources, A North Highland Company
(980) 244 3270
Skills Required
- Experience with CA7 Job Scheduler
- Experience with UC4 Job Scheduler
- Knowledge of AIX/UNIX and Windows
- Experience with TSM/NetBackup or similar backup technologies
- Familiarity with SAP, AS400 and Mainframe environments
- Experience with OPSMVS and computer operations/production control
- 1-2 years shift-based operations monitoring experience
- Knowledge of IT incident management processes and tools (ITIL)
- Manage backup recovery tape library and offsite tape storage
- Ability to perform password resets and UC4 transports from staging to production
- 3-5 years enterprise operations experience
- Excellent problem solving skills
- Exceptional customer service and technical support skills
- Strong communication skills
- Ability to balance multiple tasks and priorities
What We Do
PSG Global Solutions is a leading recruiting firm and RPO provider that delivers innovative, customized talent solutions. As the world’s largest and fastest-growing provider of outsourced recruiting support to the global staffing and recruiting industry, they empower employers and healthcare organizations. The company leverages a dedicated global workforce and a best-of-breed technology stack to connect top talent with meaningful work.
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