It Operations Engineer, Application Support

Posted 6 Days Ago
Easy Apply
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Stamford, CT
In-Office
Senior level
Financial Services
The Role
Provide application support for investment professionals, manage incidents, onboard users, implement automation, and improve client service in financial services.
Summary Generated by Built In

A Career with point72’s technology TEAM

As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source and AI solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.


What you’ll do

  • Provide application support to investment professionals covering equities and other asset classes
  • Act as a key escalation point for application incident management, leading communications with end-users and senior technology stakeholders on the progress and status of incident resolution
  • Onboard users and investment teams to internal systems and vendor platforms
  • Implement and regularly review processes, procedures, and policies, and introduce automation to improve team consistency and performance
  • Work with the sell-side to onboard and configure new trading connectivity
  • Review technology requests and incidents to ensure a high level of internal client service

What’s REQUIRED

  • 5+ years of application support experience within the financial services industry
  • in equities trading
  • Practical experience with FIX messaging for equities trading
  • Experience with SQL and other scripting languages
  • Experience working with Unix
  • Demonstrated ability to mentor individuals with varying levels of experience
  • and proven ability to efficiently resolve application issues
  • Commitment to the highest ethical standards

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

  • Fully-paid health care benefits
  • Generous parental and family leave policies
  • Volunteer opportunities
  • Support for employee-led affinity groups representing women, people of color and the LGBT+ community
  • Mental and physical wellness programs
  • Tuition assistance
  • A 401(k) savings program with an employer match and more

 

About point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.

Top Skills

Fix Messaging
SQL
Unix
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The Company
HQ: Stamford, CT
1,691 Employees
Year Founded: 2014

What We Do

Point72 Asset Management is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide. Resting on more than a quarter-century of investing experience, we seek to be the industry’s premier asset manager through delivering superior risk-adjusted returns, adhering to the highest ethical standards, and offering the greatest opportunities to the industry’s brightest talent. We’re inventing the future of finance by revolutionizing how we develop our people and how we use data to shape our thinking. For more information, visit www.Point72.com/working-here.

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