IT Operations Engineer - Application support specialist

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Entry level
Insurance
The Role
The IT Operations Engineer focuses on managing and troubleshooting IIS and Windows Services, automating tasks using scripts, and utilizing monitoring tools. Skills in cloud services and ITIL are essential.
Summary Generated by Built In

IIS Management & Windows Services:

  • Configure and manage IIS (application pools, websites).

  • Diagnose and resolve IIS-related issues (HTTP errors, application crashes).

  • Familiarity with IIS logs and Windows Performance Monitor.

  • Understanding of web technologies (e.g., ASP.NET, .NET Core).

Windows Services:

  • Knowledge of creating, installing, and managing Windows Services.

  • Understanding service lifecycle management (start, stop, pause, resume).

  • Troubleshooting issues related to Windows Services.

Scripting and Automation:

  • Proficient in PowerShell, CMD or other scripting languages.

Monitoring Tools:

  • App Dynamics/ScienceLogic configurations and monitoring.

DevOps:

  • Familiarity with CI/CD tools like GitHUB, and Jenkins preferred.

  • Proficiency in Jira, Confluence, and/or other collaboration software systems preferred.

  • Understanding of Windows Server, Firewall and networking concepts.

Qualifications

Required Qualifications

  • Bachelor’s degree

  • Strong skills in root cause analysis and diagnosing issues on Windows platform.

  • Ability to interpret SQL Server and IIS logs.

  • Knowledge of ITIL framework and incident management and security best practices

  • Knowledge of cloud services either Azure or AWS.

  • AVEKSA Automation and Recertifications

  • Service Now CMDB Mappings and maintenance.

  • CyberArk Automation and configurations.

  • Participate in US Shift hours.

Top Skills

App Dynamics
AWS
Azure
Cmd
Confluence
Cyberark
Git
Iis
Jenkins
JIRA
Powershell
Sciencelogic
SQL Server
Windows Services
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The Company
HQ: Schweiz
27,791 Employees

What We Do

Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.

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