IT Manager

Reposted One Month Ago
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Lagos, NGA
In-Office
Senior level
HR Tech • Professional Services • Consulting
The Role
The IT Manager will design IT solutions, manage infrastructure and projects, oversee CRM, and ensure service delivery and security across the business.
Summary Generated by Built In
Company Description

We are a business support services firm with offerings in Human Resource Management, Expatriate and Allied Services, and Estate Management. Our client, a pace setter in the insurance Industry is seeking to hire a talented IT Manager.

Job Description

Key Focus
This role mainly performs IT functions with limited supervision/guidance of the Senior Systems
Analyst. This role is responsible for the design of IT solutions to meet business requirements and is
individually accountable for achieving results through own efforts."

Description

• Size of business portfolio is smaller than that of a Senior IT Manager.
• Provides thought leadership (operational and tactical focus) in area of responsibility
• Responsible for infrastructure management in area of responsibility.
• Manages CRM in area of responsibility.
• Responsible for IT Contracts Management
• Responsible for change management around IT implementations and upgrades.
• Responsible for clear and effective communication to team and business.
• Provides technical consulting services where required.
• Accountable for financial management in area of responsibility.
• Manages Projects.
• Responsible for people management - includes talent management, change leadership.
• Ensures continuous service (e.g. COBIT definition).
• Ensures systems security (e.g. COBIT).
• Aligns technology to business needs.
Key Result Areas

Budget Control:
• Responsible for the financial management of the area, including budget and expense monitoring.
Team Effectiveness:
• Individually accountable for customer/client service delivery through efforts of a team, for periods of 3 months up to a year.
• Accountable for others' time, task and output quality, for periods of up to 1 year.
• Balances own priorities with directing and motivating others.
• Plans and assigns work over the applicable period.
• Guides and directs staff to achieve operational excellence standards.
• Creates a climate for optimal performance. Creates a climate for optimal performance.
• Manages performance.
• Selects potential staff to sustain customer/client service delivery.

Technical Consultation:
• Provides consultancy services where required.
Vendor & Contract Management:
• Responsible for IT Contracts Management.
• Manages the relationship between service providers and Old Mutual, including negotiations, contractualisation, service and support (SLAs).

IT Service Delivery Management:

• Oversees the functional unit and is accountable for the efficient operation of the area.
• Provides thought leadership (operational and tactical focus) for IT resources.
• Ensures continuous service and systems security.
• Responsible for aligning technology and technology support to business needs.
• Responsible for infrastructure management in area of responsibility.

Qualifications

Qualifications and Experience
• Relevant tertiary qualification/recognition of prior learning.
• 12 years of IS working experience.
• Working knowledge of Financial & Project management.
Skills
• Excellent Communication & Presentation skills

Additional Information

only qualified candidates will be contacted

Skills Required

  • Relevant tertiary qualification/recognition of prior learning
  • 12 years of IS working experience
  • Working knowledge of Financial & Project management
  • Excellent Communication & Presentation skills
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The Company
HQ: Lagos
70 Employees
Year Founded: 1999

What We Do

Fosad Consulting is an independent cross-industry HR and Engineering consulting firm. We partner with international and local companies seeking to accelerate the growth of their businesses by providing solutions that drive their businesses to succeed. Our solutions cater to multiple industries, including the oil and gas, financial services, telecommunications, transport, hospitality, healthcare and retail; and our projects are supported by professionals who have proven that they have what it takes to deliver against the odds to delight our clients. For over 20 years we have provided hands-on solutions to a number of global brands, hence we understand how they work, their expectations, as well as the need to constantly provide services that are top-notch and meet the required global standards. We are a leading provider of specialist Outsourcing solutions that extend to HR Services, Engineering, Expatriate Management protocols, Procurement, Learning & development interventions, Oil & Gas, and a host of services to some of the world’s most interesting brands. We are proud members of the Nigerian American Chamber of Commerce – a foremost organisation that seeks to bridge the gap between Nigerian businesses and their counterparts in the United States. We are also registered members of the Networking with the United States of America (NUSA) program; under the auspices of the US Commercial Service initiative in Nigeria. Part of our commitment to customer service means giving our clients honest, straightforward and, sometimes, even difficult advice. At Fosad we know you can’t afford to get it wrong and that’s why we do everything to make sure you get it right.

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